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L&D Manager
Job Location:
Monthly Salary:
Posted:
8 October 2026 (20 hours ago)
Posted:
Application Deadline:
5 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role Overview
We are looking for an experienced L&D Manager to manage end-to-end Learning & Development activities for our clients and product users. The role will focus on understanding client training requirements preparing product-based courses and training materials conducting training sessions managing learning campaigns and ensuring successful product adoption.
Key Responsibilities
- Manage end-to-end client training and L&D activities for products.
- Understand client requirements and identify training and learning needs.
- Develop product training courses modules presentations guides videos FAQs assessments and other learning content.
- Conduct product training onboarding sessions workshops webinars and refresher training for clients.
- Train clients on new features modules product updates and processes.
- Create structured learning paths and training programs for different client/user groups.
- Plan and execute training campaigns product awareness programs workshops and learning initiatives.
- Coordinate with Product Implementation Support Sales and Customer Success teams to understand product updates and client requirements.
- Work closely with Product SMEs to convert product knowledge into simple and effective training content.
- Maintain complete training documentation course materials attendance feedback assessments and client training records.
- Track training completion participation feedback knowledge improvement and product adoption.
- Prepare regular L&D reports dashboards and training effectiveness reports for management.
- Manage and update LMS / learning platforms and digital learning content.
- Continuously improve training programs based on client feedback product changes and business requirements.
- Support clients during new product/module launches through training and learning campaigns.
- Coordinate with internal and external trainers when required.
Required Skills
- 68 years of experience in L&D / Client Training / Product Training / Customer Education.
- Strong experience in training content and course development.
- Excellent training delivery presentation facilitation and communication skills.
- Experience in conducting online and classroom training.
- Strong understanding of LMS e-learning and digital learning platforms.
- Ability to simplify complex software/product features into easy-to-understand training content.
- Strong stakeholder and client management skills.
- Good documentation reporting and training analytics skills.
- Good knowledge of PowerPoint Excel and digital content creation tools.
- Exposure to AI tools for content creation and learning material development is an advantage.
- Experience in EdTech SaaS School ERP LMS or B2B software training will be preferred.
Ideal Candidate
A candidate who can own client L&D end-to-end from understanding training requirements and creating courses/content to conducting training running learning campaigns maintaining documentation and measuring training effectiveness and product adoption.
Required Experience:
Manager
About Company
MyClassboard MyClassboard is a school ERP software, a platform with a suite of modules to automate school management process.
