Knowledge Management Lead

Title:

About the Role

We are seeking a Knowledge Management (KM) Lead in our India Proposal Hub reporting to the Global Knowledge Management Lead based in UK. and will support in developing and maintaining a structured searchable and governed knowledge repository that enables teams to efficiently access proposal collateral such as standard approved content methodologies project experience lessons learned templates and best practices. The successful candidate will manage a small Knowledge Management team and drive continuous improvement of the organisations knowledge assets and SharePoint environment.

Key Responsibilities

• Develop and implement the organisations Knowledge Management strategy and governance framework.
• Establish and maintain a centralised repository for:
  • Technical methodologies and execution plans
  • Proposal templates and go-bys
  • Project experience lists and profiles
  • Win profiles and case studies
  • CV databases
  • Lessons learned and best practices
  • Proposal graphics and presentation materials
• Own and administer the SharePoint-based Knowledge Management platform including site structure metadata permissions reporting and content governance.
• Ensure all content is accurate current approved searchable and aligned with company standards.
• Work proactively with Proposals Operations Engineering Business Development and functional teams to capture verify and maintain knowledge assets.
• Leverage AI tools to create enhance summarise and maintain technical and proposal content.
• Eliminate duplicate conflicting and outdated information to maintain a trusted single source of truth.
• Develop reporting and analytics to monitor repository usage content health and knowledge gaps.

Qualifications & Experience

Bachelors degree in engineering business information management communications or a related discipline.

Five years of experience in content creation and administration in Proposals Information Management Technical Documentation or a similar function.

Advanced MS Office (Word Excel PowerPoint)

• Editing experience good command of the English language spelling grammar punctuation.
• Strong working knowledge of SharePoint including metadata management search optimisation reporting dashboards and data analytics.
• Experience developing and managing enterprise knowledge repositories and content governance processes.
• Experience using AI-enabled tools to support content development and knowledge management activities.

Key Competencies

• Excellent written English grammar punctuation editing and proofreading skills.
• Strong attention to detail with the ability to maintain quality without losing sight of overall priorities.
• Highly proactive with a natural ability to gather validate organise and maintain information from multiple stakeholders.
• Strong stakeholder management and communication skills.
• Excellent organisational and analytical abilities.
• Continuous improvement mindset with a focus on efficiency standardisation and knowledge sharing.