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Keycloak & Adobe Analytics Support
Job Location:
Monthly Salary:
Posted:
1 October 2026 (6 days ago)
Posted:
Application Deadline:
29 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
APN Consulting Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow Fullstack Cloud & Data and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Keycloak & Adobe Analytics Support
Location: India Remote
Position: Keycloak & Adobe Analytics Support Engineer
Employment Type: Contract
Experience: 47 years
Work Schedule: Full-time
Location: TBD
Role Overview
We are seeking a Keycloak & Adobe Analytics Support Engineer to provide technical and production support for enterprise applications involving Keycloak identity and access management (IAM) and Adobe Analytics.
The ideal candidate will have hands-on experience troubleshooting authentication and authorization issues supporting Keycloak integrations and investigating Adobe Analytics implementation and data collection issues. The role will work closely with application infrastructure security and business teams to resolve incidents and ensure reliable application support.
Key Responsibilities
Keycloak / IAM Support
Keycloak & Adobe Analytics Support
Location: India Remote
Position: Keycloak & Adobe Analytics Support Engineer
Employment Type: Contract
Experience: 47 years
Work Schedule: Full-time
Location: TBD
Role Overview
We are seeking a Keycloak & Adobe Analytics Support Engineer to provide technical and production support for enterprise applications involving Keycloak identity and access management (IAM) and Adobe Analytics.
The ideal candidate will have hands-on experience troubleshooting authentication and authorization issues supporting Keycloak integrations and investigating Adobe Analytics implementation and data collection issues. The role will work closely with application infrastructure security and business teams to resolve incidents and ensure reliable application support.
Key Responsibilities
Keycloak / IAM Support
- Provide day-to-day production and application support for Keycloak.
- Troubleshoot authentication authorization login logout session and access-related issues.
- Support Single Sign-On (SSO) and identity federation implementations.
- Configure and support Keycloak realms clients roles groups users and permissions.
- Troubleshoot integrations using OAuth 2.0 OpenID Connect (OIDC) SAML and JWT.
- Support integration of enterprise and web applications with Keycloak.
- Investigate token generation validation expiration refresh and authorization issues.
- Assist with Keycloak upgrades configuration changes deployments and environment-related issues.
- Review logs and perform root-cause analysis for authentication and access incidents.
- Work with security and application teams to resolve IAM-related vulnerabilities and production issues.
Adobe Analytics Support
- Provide technical support for Adobe Analytics implementations and integrations.
- Troubleshoot analytics tracking tagging and data collection issues.
- Support Adobe Experience Platform Tags (Adobe Launch) and related configurations.
- Investigate discrepancies or missing data in Adobe Analytics reporting.
- Troubleshoot eVars props events dimensions metrics and report suites.
- Support implementation and validation of analytics tags across websites and applications.
- Work with developers and business teams to identify and resolve analytics implementation issues.
- Assist with debugging using browser developer tools and Adobe debugging utilities.
- Support production releases and validate analytics functionality after deployments.
Production Support Responsibilities
- Monitor and respond to application incidents and service requests.
- Perform L2/L3 troubleshooting and coordinate with development or infrastructure teams when escalation is required.
- Conduct root-cause analysis for recurring production issues.
- Maintain incident problem and change documentation.
- Participate in application releases upgrades patches and production deployments.
- Follow established SLA and incident-management processes.
- Coordinate with multiple technical teams to drive issues through resolution.
Required Skills
- Strong hands-on experience with Keycloak administration and production support.
- Strong understanding of IAM SSO authentication and authorization concepts.
- Experience with OAuth 2.0 OIDC SAML JWT and REST APIs.
- Experience supporting Adobe Analytics in an enterprise environment.
- Knowledge of Adobe Experience Platform Tags / Adobe Launch.
- Experience troubleshooting web analytics tags and data collection.
- Good understanding of HTML JavaScript HTTP/HTTPS cookies browser sessions and APIs.
- Ability to analyze application and server logs for troubleshooting.
- Experience working in a production/application support environment.
- Strong problem-solving and root-cause-analysis skills.
- Good written and verbal communication skills.
Preferred Skills
- Experience with Adobe Experience Cloud products.
- Experience with Linux environments and basic scripting.
- Knowledge of cloud environments such as AWS Azure or GCP.
- Experience with monitoring/logging tools such as Splunk Dynatrace Datadog or similar.
- Familiarity with ITIL-based incident problem and change-management processes.
- Experience supporting large-scale enterprise applications.
We are committed to fostering a diverse inclusive and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders races ethnicities abilities and experiences to join our team and help us build a culture of belonging.
