Key Account Executive

Position Title: Key Account Executive
Location: PAN India
Reporting To: Key Account Manager
Department: Services Inspection - Repo

Objective:
To ensure seamless coordination and timely execution of inspection activities across clients states and inspection partners while maintaining compliance with defined standards. To enable accurate reporting effective communication and strong collaboration with ISP valuators and internal teams. To drive quality assurance minimize escalations and continuously improve inspection processes for enhanced client satisfaction.
Accountability:
Inspection Coordination
Act as the single point of contact (SPOC) for clients and state teams for all inspection-related activities.
Schedule coordinate and manage inspections with clients and Inspection Service Providers (ISPs).
Ensure timely execution and closure of inspections in line with defined turnaround times (TAT).
ISP Valuator Collaboration
Coordinate closely with ISP valuators to enable accurate and fair valuations.
Share required documentation guidelines and inputs to support valuation quality.
Address and resolve queries or operational issues raised by valuators in a timely manner.
Compliance and Documentation
Ensure inspection activities comply with defined industry standards internal processes and regulatory requirements.
Maintain accurate and comprehensive records of inspection schedules outcomes and documentation.
Prepare and share detailed inspection reports and daily MIS with clients.
Communication and Reporting
Serve as the central communication bridge between clients ISP valuators and internal teams.
Provide regular updates performance insights and issue escalations to management.

Strengthen reporting mechanisms to improve transparency tracking and process efficiency.
Quality Assurance
Coordinate follow-up inspections where required to validate closure of identified gaps or issues.
Identify process inefficiencies and recommend improvements to enhance inspection quality and effectiveness.
Competencies:
Strong coordination and stakeholder management skills.
Ability to manage multiple inspections and tasks independently.
High attention to detail with focus on compliance and quality.
Clear communication and reporting capabilities.
Problem-solving mindset to address operational and valuation-related issues.
Experience:
Educational qualification: 12th Pass / Diploma or Bachelors Degree in any discipline.
Minimum 1-3 years of relevant experience in inspection operations or ISP coordination roles.
Proven ability to work independently while managing multiple tasks and priorities simultaneously.
Language proficiency: English and at least one local language preferred

Required Experience:

IC