Junior Officer – IT

Responsibilities:

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Install upgrade and configure Desktop/Laptop Softwares and hardwares.

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Monitor performance and maintain systems according to requirements.

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Install configure and manage network devices and infrastructure.

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Install upgrade configure and troubleshot issues related to Sticker printers/Paper printers.

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Install monitor and troubleshooting issues related to CCTV System.

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Install manage and troubleshot intercom related issues.

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Manage monitor and troubleshot Security tool (AntiVirus) issues.

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Perform routine and scheduled audits of all Systems/Printers

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Attainting and solving issues based on help desk tickets and on-Call.

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Keep track of System/printer and other peripheral needed for ambient performance.

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Documentation of System Services Spare and other necessities.

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Follow-up of issues purchases and services from vendors.

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Asset files and other files are kept up to date and updated.

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Taking backups of users' data files and emails on a quarterly basis.

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All desktop and laptop services are completed on a quarterly basis