Junior Cloud Operations Engineer

### **Key Responsibilities**

* Manage monitor and support cloud infrastructure across platforms (AWS / GCP / OCI / Azure)

* Perform VM provisioning scaling patching backup and lifecycle management

* Configure and maintain monitoring tools such as New Relic Zabbix ManageEngine Azure Monitor Grafana or similar

* Set up alerts dashboards and proactive health checks to ensure high availability

* Perform incident analysis root cause analysis (RCA) and implement preventive actions

* Handle L1 incidents troubleshooting and timely escalation as per SLA

* Work closely with infrastructure network and application teams for issue resolution

* Maintain and update documentation SOPs and operational runbooks

### **Required Skills**

* Good Exposure in Cloud Infrastructure / Monitoring / Operations

* Exposure to multiple cloud platforms (AWS Azure OCI GCP)

* Strong Knowledge with at least any one cloud platform (Azure /AWS / GCP / OCI preferred)

* Strong knowledge of monitoring and alerting tools

* Basic understanding of networking concepts (VPC/VNet Subnets Routing Load Balancer)

* Familiarity with Linux and Windows system administration

* Scripting knowledge (PowerShell / Bash / Python)

* Strong troubleshooting and analytical skills

### **Good to Have**

* Knowledge of Infrastructure as Code (Terraform ARM CloudFormation)

* Familiarity with AIOps / AI-based monitoring and observability platforms

* Basic understanding of AI/ML concepts in IT operations

* Relevant cloud certifications (AWS / Azure / GCP fundamentals or associate level)

Required Experience:

IC