Junior Business Systems & Automation Executive

IIDE


Job Location:

Mumbai - India

Monthly Salary: Not Disclosed
Experience Required: 1-3years
Posted on: 21 days ago
Vacancies: 1 Vacancy

Job Summary

Working Days: Monday to Friday & Alternate Saturdays (1st and 3rd Saturdays will be working; 2nd 4th and 5th Saturdays will be off)
Work Mode: Work from Office
Location: IIDE Corporate Office Lower Parel

About IIDE:

IIDE is Indias leading digital business school offering industry-relevant programs in digital marketing AI and business. With a strong focus on experiential learning we equip students graduates and working professionals with the skills required to thrive in todays digital-first world.

Backed by a community of 500000 learners and 250 industry experts IIDE delivers hands-on training real-world projects and robust placement support. With campuses in Mumbai and Delhi we continue to expand our presence across India and globally.

About the Role:

As the Junior Business Systems & Automation Executive at IIDE Corporate Office Lower Parel you will play a pivotal role in building optimizing and maintaining business workflows across the organization. This role involves improving process efficiency automating repetitive tasks and ensuring seamless data flow and reporting while collaborating with multiple teams to streamline operations. You will work closely with cross-functional teams to implement automation solutions manage business systems and uphold high standards across internal processes and reporting systems.

What Youll Do:

Business Process Optimization & Automation:

Analyze existing business processes and identify opportunities for automation and improvement.
Build and manage workflows using Zoho One applications (Zoho CRM Zoho Creator Zoho Flow etc.).
Develop and maintain automations using tools like Make (Integromat) n8n Zapier or similar platforms.

System Integrations & Data Management:

Work on data flow between systems using APIs webhooks and integrations.
Ensure data accuracy consistency and reliability across all systems.
Troubleshoot automation failures and system issues proactively.

Reporting & Dashboards:

Create and maintain dashboards and reports using Zoho Analytics.
Support data visibility across teams by building structured reporting systems.

Collaboration & Execution:

Collaborate with cross-functional teams (Sales Marketing Operations) to gather requirements and implement solutions.
Document workflows automations and reporting structures for internal use.
Take ownership of assigned projects and ensure timely execution.

Additional Duties:

Support process mapping and maintain system hygiene across business applications.
Assist in implementing scalable automation systems and improving operational efficiency.
Perform any other reasonable duties as requested by management aligned with the broad scope of the position.

Who You Are:

Must-Have:

Minimum 12 years of experience working with the Zoho One suite.
Hands-on experience with at least one automation tool (Make n8n Zapier or similar).
Working knowledge of Zoho Analytics for dashboarding and reporting.
Basic understanding of APIs webhooks and system integrations.
Strong analytical and problem-solving skills.
Good communication and stakeholder management abilities.

Should Have:

Familiarity with Deluge scripting (basic level preferred).
Ability to work with structured data and maintain system hygiene.
Understanding of automation workflows and business process mapping.

Nice to Have:

Experience in CRM workflows lead lifecycle management and marketing/sales automation.
Exposure to database concepts and data structuring.
Understanding of event tracking or user journey mapping.

Why Join IIDE

Work with one of Indias fastest-growing digital education brands.
Gain hands-on experience in building scalable automation systems.
Exposure to cross-functional business processes and real-world integrations.
Collaborative and high-growth work environment.
Opportunity to work on reporting systems with high ownership and career growth.

Who Youll Thrive As

Youre someone who:
Thinks in a structured and process-oriented manner.
Has strong attention to detail and enjoys solving system challenges.
Takes proactive ownership and has a strong execution mindset.
Is eager to learn adapt quickly and explore automation opportunities.
Enjoys working in a fast-paced systems-driven environment.




Required Skills:

Who You Are: Must-Have: 2 years of experience in business analysis CRM management or a related role. Proven experience with CRM platforms like LeadSquared and Zoho. Strong understanding of CRM customization workflow optimization and automation. Hands-on experience with BigQuery for reporting and data extraction. Strong analytical skills with the ability to translate data into actionable business insights. Business process analysis and improvement BI Tools (looker studio Tableau) Marketing and Sales automation Should Have: Experience in developing automated reporting solutions and dashboards. Ability to collaborate effectively with cross-functional teams. Nice to Have: Experience working with SQL and other data visualization tools. Understanding of digital marketing and sales processes to enhance CRM effectiveness. Certification in CRM platforms or data analytics tools.

Working Days: Monday to Friday & Alternate Saturdays (1st and 3rd Saturdays will be working; 2nd 4th and 5th Saturdays will be off)Work Mode: Work from OfficeLocation: IIDE Corporate Office Lower ParelAbout IIDE:IIDE is Indias leading digital business school offering industry-relevant programs in di...