IT PLM Developer Analyst

Primary Function of Position

• This position is based in India in Intuitives Global Capability Center (GCC) and partners directly with the Sunnyvale US-based PLM team.
• Serves as functional and technical analyst for Medical Device Product Lifecycle Management (PLM) business processes covering Engineering Manufacturing Quality and Regulatory Affairs.
• Dual mandate: (1) provide ongoing configuration enhancement troubleshooting and production support for the current Agile PLM environment and (2) contribute to the design configuration and development of the next-generation cloud PLM platform.
• The successful candidate will demonstrate strong learning agility adaptability and a transformation mindset with the ability to operate effectively across both legacy and emerging PLM technologies while supporting business continuity and modernization initiatives.
• Responsible for requirements design specifications configuration development and integration of PLM and associated IT applications across both the legacy and future-state platforms.
• Works with the broader IT PLM team to document requirements create specifications and develop configurations or customizations that implement compliant best-practice solutions on the current and future platform.

Essential Job Duties

Agile PLM Support & Enhancement (current state)

• Directly participate in the analysis configuration development and implementation of Agile PLM business systems.
• Identify troubleshoot and resolve Agile PLM system issues including debugging system-level code of Agile SDK-based business applications.
• Maintain IT business system integrity: application notes system upgrades patches changes and user updates.
• Design develop and support integrations between Agile PLM and other systems using Agile Content Server (ACS) and Web Services.
• Train super users on new or modified system configurations as they affect business processes.

PLM Modernization & Cloud Migration (future-state)

• Support data migration mapping and validation activities as part of the transition from Agile PLM to Oracle Cloud PLM / Windchill (or comparable platform) including EBOM/MBOM document and change-record migration.
• Participate in requirements analysis solution design and configuration of the target cloud PLM platform working alongside Sunnyvale-based architects and business analysts.
• Design build and support integrations between the new PLM platform and upstream/downstream systems (ERP MES QMS LMS) using modern REST/SOAP APIs and integration middleware.
• Contribute to cutover planning parallel-run validation and post go-live stabilization support.

General Analysis Delivery & AI-Enabled Productivity

• Lead major-to-medium projects with ownership and energy.
• Conduct analysis of system and functional specifications and configuration then develop appropriate documentation.
• Write specification documents for development and other efforts; develop conversion and system implementation plans.
• Apply AI-assisted development tools (e.g. GitHub Copilot Claude Code or similar) to accelerate scripting code review and documentation authoring with appropriate human review and validation.
• Use AI/automation techniques to support data migration quality checks (e.g. anomaly detection in legacy data extracts automated reconciliation reporting) and to streamline repetitive configuration or testing tasks.
• Explore opportunities to apply intelligent document processing or workflow automation to PLM-adjacent business processes (e.g. change request triage specification drafting support) in partnership with the broader IT team.

#LI-Hybrid

Qualifications :

• In-depth knowledge and 5 years of hands-on experience with Agile PLM is required including configuration administration customization integration and production support. Experience with Oracle Cloud PLM PTC Windchill Teamcenter or other comparable PLM platforms is highly desirable and will be considered a strong advantage particularly for supporting future-state PLM transformation initiatives.
  • Product Portfolio Management (PPM)
  • Document Management and Change Control
  • CAD integration requirements & risk management
  • Bill of Materials EBOM MBOM Routers
  • Quality Management NC CAPA Complaints Audit
  • ERP MES LMS QMS integrations
  • Reporting  using PLM queries or guiding a BI team to develop custom reports
• Working knowledge of Document Control Manufacturing and Engineering processes within a medical device company including familiarity with FDA 21 CFR Part 820 and ISO 13485 design-control and quality-system requirements.
• Understanding of Computer System Validation (CSV) / Computer Software Assurance (CSA) principles as applied to regulated PLM/quality systems.
• Architecture / backend database experience in an Oracle or Linux environment.
• Experience with or working knowledge of a modern cloud PLM platform Oracle Cloud PLM PTC Windchill or comparable including cloud-based configuration workflow design and data model concepts.
• Experience with REST/SOAP APIs and modern integration patterns for connecting PLM to enterprise systems (ERP MES QMS LMS).
• Exposure to or hands-on use of AI-assisted development tools (e.g. GitHub Copilot Claude Code ChatGPT/Claude for documentation or test-case generation) in a professional software delivery context.
• Experience with or interest in data migration/ETL activities data mapping extraction transformation load and validation particularly in the context of legacy-to-cloud PLM migrations.
• Strong business and customer/client focus.
• Experience supporting and developing Agile ACS code Agile API SDK-based customizations and Process Extensions is a plus.
• Experience with Java-based web applications (Java/J2EE) is nice to have.
• Excel API experience with the ability to build reporting is nice to have.
• Experience developing specification documents from requirements for software development.

Required Education and Training

• Minimum Bachelors or undergraduate degree in Computer Science Information Systems or equivalent experience.

Preferred Skills and Experience

• Ability to work on multiple projects/initiatives concurrently.
• Strong problem-solving and analytical capabilities.
• Excellent written and verbal communication skills with the ability to collaborate effectively across time zones with the Sunnyvale-based team.
• Experience using a source control management tool is a plus (preferably GitHub).
• Experience with ServiceNow JIRA and Confluence is a plus.
• Relevant platform certification is a plus e.g. Oracle Cloud PLM PTC Windchill or Agile PLM certification.
• Prior experience participating in a PLM platform migration or major upgrade (data migration cutover or parallel validation) is a strong plus.
• Familiarity with prompt engineering or AI-tool evaluation for internal productivity use cases is a plus.
• Ability to thrive in ambiguous and evolving environments balancing operational support responsibilities with participation in strategic transformation programs.
• Demonstrated curiosity and continuous learning mindset with the ability to quickly acquire knowledge of new PLM platforms AI-enabled tools and emerging business processes.

Additional Information :

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

Remote Work :

No

Employment Type :

Full-time