IT Operations Engineer
Job Location:
Monthly Salary:
Posted on:
3 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About us
As a Hi Tech Engineer you serve as technical specialist to Target Team Members: providing one-on-one in-person virtual and remote support and education for hardware and software.
Job Responsibilities
- Provide a high-level of customer service to Target Team Members on a daily basis
- Rapidly resolve hardware software educational and environmental incidents and requests
- Provide preventative maintenance to ensure hardware and software stability
- Coordinate and collaborate with partner support teams to drive issue resolution
- Adhere to and advocate for Targets Information Security Policies and Best Practices
- Drive continuous improvement with the development of new standards best practices and process improvements
- Provide supervision/work direction to contract staff
About You
- BE or equivalent experience
- 2-4 years relevant technical support experience
- Proven troubleshooting ability with macOS and Windows 10
- Good knowledge on mobile devices such as Android OS iOS iPadOS
- High-level written and verbal communication skills
- Maintains technical knowledge within areas of expertise
- Stays current with new and evolving technologies via formal training and self-directed education
- Strong support-minded focus
- Strong problem solving capabilities and analytical skills
- Ability to build strong relationships with end users understand their needs and translate into technology solutions
- Able to adapt in a rapidly changing environment; a fast learner self-starter and highly passionate and motivated individual
- Ability to multi-task
- Comfort with ambiguity
- Positive attitude
- Familiarity with ITIL best practices
Required Experience:
IC
About Company
Target
1234 employees
Target Corporation is an American retail corporation. The eighth-largest retailer in the United States, it is a component of the S&P 500 Index.
