IT Executive

• Provide frontline PC and server troubleshooting and resolve IT issues for end users in a timely manner
• Modify configurations utilities and software default settings to optimize system performance
• Support and administer Windows Servers ensuring stability and reliability across the infrastructure
• Backup and optimize databases to maintain data integrity and system efficiency
• Perform regular system health checks and capacity studies to ensure optimum performance of servers and network infrastructure
• Provide in-house guest IT-related troubleshooting and technical support
• Install test and configure new workstations peripheral equipment and software; assist with PC setup IT system configuration and access provisioning for onboarding of new users
• Monitor and maintain IT security protocols access controls and user permissions to protect company data and systems
• Document IT issues resolutions and maintain a comprehensive knowledge base for reference and continuous improvement
• Coordinate with external vendors and manage IT service contracts to ensure quality support and cost-effectiveness

Qualifications :

• Bachelors degree in Computer Science Information Technology Computer Applications (BCA) Electronics or a related field.
• Minimum 3-5 years of professional experience in IT support system administration or a related IT role.
• Proven expertise in Windows Server administration configuration and maintenance.
• Strong knowledge of PC and server troubleshooting hardware diagnostics and network infrastructure support.
• Experience with database backup recovery and optimization techniques.
• Demonstrated proficiency in IT security protocols access control management and user permission administration.
• Excellent documentation skills with the ability to maintain comprehensive knowledge bases and technical records.
• Strong communication and interpersonal skills with the ability to provide effective technical support to end users.

Additional Information :

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow Learn and Enjoy
• Explore Limitless Possibilities

Remote Work :

No

Employment Type :

Full-time