IT Business Analyst Goregaon West

Designation - Business Analyst
Location - Mumbai - Goregaon West

Qualification - Any Graduate
Experience - Minimum 2 Years of Exp


About Rentokil PCI

Rentokil PCI is Indias leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil it operates across 300 locations aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices innovation and digital 2024 Rentokil PCI strengthened its market leadership by acquiring HiCare expanding its services and footprint further

For more details:

About the Role:

• The Business Analyst will be responsible for gathering analysing and documenting business requirements to ensure accurate implementation and alignment with project goals.
• The incumbent will report to the Assistant General Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

• Collaborate with business stakeholders project managers and technical teams to gather business requirements for various projects
• Conduct interviews workshops and surveys to elicit detailed and accurate requirements
• Analyse collected information to identify gaps inconsistencies and potential challenges
• Create clear and concise requirement documents including functional/non-functional specifications use cases process flows and user stories
• Assist in prioritisation and validation of requirements with stakeholders to ensure alignment with business objectives
• Participate in review sessions with stakeholders and project teams to ensure an accurate understanding of requirements
• Support the resolution of requirement-related conflicts or issues during the project lifecycle
• Collaborate with design and development teams to ensure proper implementation of requirements
• Maintain and update the requirement documentation throughout the project lifecycle
• Analyze current business processes (As-Is) and design optimized future-state workflows (To-Be).
• Oversee User Acceptance Testing (UAT) ensuring the final product meets the defined business requirements and acceptance criteria.
• Create high-quality documentation including User Stories Process Flow Diagrams and Functional Specifications.

Key Result Areas:

• Contribution to the identification and resolution of potential requirement conflicts.
• Collaboration with cross-functional teams to ensure successful project outcomes.
• Requirement Gathering & Analysis
• Documentation & Specification Writing
• Process Flow Mapping
• Change & Issue Management

Competencies (Skills essential to the role):

• Strong analytical and critical thinking
• Effective verbal and written communication
• Active listening and empathy
• Detail orientation and organisational skills
• Team collaboration and stakeholder management

Educational Qualification / Other Requirement:

• Graduate degree in the IT domain (Masters Degree will be preferred)
• 2 years of relevant experience
• Basic understanding of software development processes and technologies

Interested candidates can email resume on

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Required Experience:

IC