INManagerSalesforce Technical BAGCCAdvisoryPune
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Job Summary
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
ManagerJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs design intuitive and user-friendly interfaces and offer guidance and support for improving the overall user experience. Working in this area you will enable clients to optimise user engagement increase user satisfaction and achieve their strategic objectives.
*Why PWC
.
At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.
Job Description & Summary: We are looking for a seasoned Salesforce Technical BA
Responsibilities:
Perform analysis of User requirements and translated requirements into functional solutions in the form of User Stories
To support a team of developers and QAs to implement solutions while providing proactive feature suggestions
To conduct Client Demos during User Acceptance Testing (UAT) / release cycles phase along with triaging the bugs and preparing test scenarios with business users
To collaborate with the QA team to review the test cases and define the scope for various projects for QA team during implementation
Actively participate in QA activities including A/B testing to identify and resolve issues early in the development cycle
Support the update of functional documentation to reflect any changes to the functional design including Training material
Support the Support/admin member in responding user requests as needed
Support Cross workstream solution discussion bringing Salesforce perspective dependency and impact management (upstream/ downstream)
Support and coordinate Data Migration activities as applicable SAP/ Non-SAP ERP systems in Salesforce
Pipeline management with grooming refining and execution of the stories across minor/ major releases and hot fixes
Use Azure DevOps as platform for pipeline management and delivery
Work closely with the Program Manager and Core team to establish communication with stakeholders on upcoming changes with minor/ major releases / salesforce release impact and changes
Support cross-workstream co-ordination alignment and risk management
Mandatory skill sets:
7-10 years of hands-on experience as a Functional consultant with Salesforce
In-depth knowledge of Sales Cloud end to end flow configurations and be able to understand and do setups
Be able to navigate and coordinate a large user base spread across geographies - understand their business needs and work with the team to come up with the industry leading practice usage of Salesforce features to meet expectations.
Excellent communication skills. Prepare high quality WSR and other collaterals.
Work with the client leadership for Staffing Planning Requirement gathering technical solutioning and overall engagement execution.
Experience of working with Azure tools ticketing Devops
Experience working on the process improvement to ensure reduced re-work minimum number of defects and regular and continuous implementation.
Preferred skill sets:
Salesforce BA
Years of experience required:
7 to 10 Years
Education qualification:
BE/ (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Master of Business AdministrationDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Developer ToolsOptional Skills
Accepting Feedback Accepting Feedback Active Listening AI Fluency AI-Human Collaboration Analytical Thinking Coaching and Feedback Communication Creating Mock-Ups Creativity Customer Experience (CX) Strategy Design for Usability Design Review Design Thinking Digital Customer Experience Digital Tooling Embracing Change Emotional Regulation Empathy Experience Design Graphic Artistry Human-Centered Design Inclusion Intellectual Curiosity Interface Management 25 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
July 29 2026Required Experience:
Manager
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
