India Analyst, HR Operations

WM


Job Location:

Indore - India

Monthly Salary: Not Disclosed
Posted on: 5 days ago
Vacancies: 1 Vacancy

Job Summary

Description

I. Job Summary

Provides HR Administrative / operations assistance to all employees / stakeholders. Handles incoming calls emails and in person meetings with employees regarding inquires across all internal HR policies practices and procedures training. The role is responsible for receiving routing resolving and properly documenting and closing all inquiries in an accurate and timely manner. Interacts cross functionally with other Centers of Expertise (COEs) and HR Business Partners (HRBPs) and various other departments to ensure handoffs communication and interactions are customer focused seamless and of the highest quality.

II. Essential Duties and Responsibilities
  • Handles incoming queries in accordance with service model.
  • Responds to general inquiries concerning transition activities in accordance with established policies and procedures.
  • Creates electronic record to capture customer / stakeholder interactions; provides quality service and resolve efficiently.
  • May provide assistance with other HR teams / projects as needed to support both internal and external business partners.
  • Coordinates with internal shared services to ensure all aspects of transitions are covered including payroll benefits recruiting training etc.
  • May perform administrative duties specific to department such as conducting research updating standard templates and reports and preparing collateral materials.
  • Establishes and maintains record keeping and filing systems; classifies sorts and files correspondence records and other documents.
  • Ensures that all necessary information has been received information accurately entered into the online system. Reviews and submits updates and provides reports as needed.
  • Answers routine queries for managers and employees and assists with problem solving. Acts as a liaison between employees and the service center to resolve problems and clarify questions or concerns.
  • Handles and maintains all files and records for processes and procedures.
  • Participates as an active member of one or more cross-functional special project teams.

III. Qualifications

A. Required Qualifications
  • Bachelors Degree (accredited) in any discipline
  • 2 years of experience in related field

B. Preferred Qualifications

    IV. Physical Requirements

    Listed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.

    V. Benefits
    At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.

    If this sounds like the opportunity that you have been looking for please click Apply.




    Required Experience:

    IC

    DescriptionI. Job SummaryProvides HR Administrative / operations assistance to all employees / stakeholders. Handles incoming calls emails and in person meetings with employees regarding inquires across all internal HR policies practices and procedures training. The role is responsible for receiving...

    About Company

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    ABOUT WM WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through ... View more

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