In Room Dining Manager The Hoxton Bengaluru City
Job Summary
What youll do
- Lead the day-to-day In Room Dining operation ensuring exceptional service and memorable guest experiences.
- Manage coach and develop the team creating a positive and high-performing culture.
- Ensure orders are delivered accurately efficiently and to The Hoxtons quality standards.
- Work closely with the Kitchen and Front Office teams to deliver a seamless guest experience.
- Drive revenue through menu knowledge upselling opportunities and service excellence.
- Monitor departmental costs productivity and inventory while maintaining operational efficiency.
- Ensure compliance with food safety hygiene and health & safety standards at all times.
- Continuously review guest feedback and identify opportunities to enhance the In Room Dining experience.
Qualifications :
What were looking for
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- Previous experience as an In Room Dining Manager Restaurant Manager or similar Food & Beverage leadership role within a luxury or lifestyle hotel.
- Strong knowledge of In Room Dining operations guest service standards and food & beverage procedures.
- Experience managing budgets labour costs and operational performance.
- A natural leader with excellent communication and coaching skills.
- Highly organised with the ability to thrive in a fast-paced environment while maintaining exceptional attention to detail.
Remote Work :
No
Employment Type :
Full-time
About Company
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do – fostering authentic and meaningful connections, and c ... View more