In-Home BIS & PCT Services Admin (India Remote)

Dragonfly Cares is seeking detail-oriented Admin support for our in-home behavioral health services. This role is responsible for reviewing service documentation ensuring data accuracy coordinating billing-related processes and supporting daily operational workflows.

The ideal candidate is highly organized comfortable working with multiple systems and committed to maintaining accurate records in a fast-paced healthcare environment.

Review and validate clinical service documentation for accuracy and completeness.

Support billing and compliance processes by ensuring records are ready for submission.

Identify and resolve documentation discrepancies by coordinating with providers.

Maintain daily tracking reports and operational data.

Process electronic forms and required documentation.

Assist with schedule updates cancellations and service tracking.

Provide regular status updates and reports to leadership.

Ability to manage and prioritize a large volume of daily tasks within defined timelines - without missing sessions skipping validations or leaving backlog unaddressed.

Bachelors degree preferred in Business Healthcare Administration Psychology or a related field.

13 years of experience in healthcare operations billing support data coordination or administrative roles.

Strong attention to detail and organizational skills.

Proficiency with Microsoft Excel or Google Sheets.

Excellent written and verbal communication skills.

Experience with clinical documentation and practice management systems.

Familiarity with electronic signature platforms and cloud-based document management tools.

Detail-oriented and process-driven.

Strong problem-solving and follow-up skills.

Self-motivated and able to work independently.

Comfortable working across multiple platforms and systems.

Committed to accuracy accountability and teamwork.

Dragonfly Cares provides ABA Therapy Speech Therapy BIS and PCT services to children and families across New York. Our mission is to deliver compassionate evidence-based care while helping children and families thrive.