HRBP

Business Partnering

Act as the HR partner for Store Teams (Cluster Managers Store Managers Store Associates).

Understand business goals and translate them into people priorities.

Support store leaders with org structure workforce planning and capability building.

Hiring & Onboarding

Own end-to-end hiring for store teams and retail corporate roles.

Ensure strong onboarding and induction experience for new store hires. Performance & Capability

Drive performance cycles for retail teams (goal setting reviews feedback).

Coach Store Managers on performance conversations and team development.

Identify capability gaps and work with L&D to drive targeted interventions.

Employee Experience & Engagement

Be the first point of contact for people matters across stores.

Drive engagement initiatives on-ground connects and employee listening forums.

Proactively manage attrition risks and improve retention in key roles.

HR Operations & Compliance

Ensure adherence to HR policies statutory compliance and people SOPs across stores.

Partner with the Payroll Team on payroll accuracy and documentation.

Handle employee relations conflict resolution and disciplinary processes.

Culture & Change

Drive culture values and leadership behaviours across the retail network.

Support store expansions new city launches and change management initiatives.

Act as a culture carrier for Blissclub on-ground.

People Analytics & Insights

Track retail HR metrics (attrition hiring TAT engagement performance trends).

Share insights with Retail Leadership and recommend people interventions.