HR Admin & Talent Acquisition (TMTL)
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Job Summary
Job Title: HR Operations Team Lead / Team Manager
Role Overview
We are looking for an experienced HR Operations professional to lead service delivery manage teams and drive operational excellence within a Shared Services/Global Business Services (SSC/GBS) environment. The role requires strong expertise in Workday HCM ServiceNow HRSD stakeholder management SLA governance people leadership and continuous improvement initiatives.
Requirements
Required Skills & Competencies
- Strong experience in HR Operations Shared Services (SSC) or Global Business Services (GBS).
- Hands-on expertise in Workday HCM (Mandatory).
- Working knowledge of ServiceNow HRSD (Mandatory).
- Experience in people management team leadership coaching and performance management.
- Strong understanding of SLA/KPI management and service delivery operations.
- Client-facing stakeholder management and communication skills.
- Workforce planning resource allocation and capacity management experience.
- Strong analytical and problem-solving skills.
- Advanced proficiency in MS Excel and reporting/dashboard creation.
- Experience driving process improvement automation and transformation initiatives.
Qualifications
- Graduate in any discipline (Bachelors Degree or equivalent).
- MBA or equivalent qualification preferred.
- Experience in HR Shared Services Global Business Services (GBS) or HR Operations environments preferred.
Experience Requirements
- 7 years of HR Operations experience.
- Minimum 13 years of team management experience in HR Operations Shared Services or GBS environments.
- Experience managing teams Team Leads or multiple operational work streams is preferred.
Required Skills:
Job Title: HR Operations Team Lead / Team Manager Experience: 7 Years Location: Chennai/ Vizag Employment Type: Full-Time Work Model: Work From Office Role Overview We are looking for an experienced HR Operations professional to lead service delivery manage teams and drive operational excellence within a Shared Services/Global Business Services (SSC/GBS) environment. The role requires strong expertise in Workday HCM ServiceNow HRSD stakeholder management SLA governance people leadership and continuous improvement initiatives. Required Skills & Competencies Strong experience in HR Operations Shared Services (SSC) or Global Business Services (GBS). Hands-on expertise in Workday HCM (Mandatory). Working knowledge of ServiceNow HRSD (Mandatory). Experience in people management team leadership coaching and performance management. Strong understanding of SLA/KPI management and service delivery operations. Client-facing stakeholder management and communication skills. Workforce planning resource allocation and capacity management experience. Strong analytical and problem-solving skills. Advanced proficiency in MS Excel and reporting/dashboard creation. Experience driving process improvement automation and transformation initiatives. Qualifications Graduate in any discipline (Bachelors Degree or equivalent). MBA or equivalent qualification preferred. Experience in HR Shared Services Global Business Services (GBS) or HR Operations environments preferred. Experience Requirements 7 years of HR Operations experience. Minimum 13 years of team management experience in HR Operations Shared Services or GBS environments. Experience managing teams Team Leads or multiple operational work streams is preferred.
Required Education:
Any Graduate
