Housing and Benefits Specialist

Position: Housing and Benefits Specialist

Location: Sector 18 Gurugram

Work Mode - On-site

About ICG Medical

ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialties) midwives and home care/healthcare company vision is to improve patient care. The DNA make-up of our business stems from our core values: Open Family and Passion.
One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work and together we remain focused grounded and engaged in our service offering.
The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. each delivers tailored solutions for our candidates and clients from our offices in the UK Ireland India South Africa China Philippines Australia Canada and the USA with more office openings on the horizon.

Responsibilities:

Housing Expertise:

• Partner with relocating candidates to find suitable housing options that meet their needs and budget.
• Research and maintain a comprehensive database of relocation resources including property management companies real estate agents and temporary housing options like Airbnb & VRBO.
• Assist candidates with navigating the housing market in different regions.

Benefits Administration:

• Provide clear and concise explanations of our companys comprehensive benefits package to candidates and new hires.
• Assist with the enrollment process for health insurance retirement plans and other benefits.
• Maintain accurate and up-to-date benefits information for all recruitment materials.
• Address employee benefit inquiries and resolve any issues that may arise.

Additional Duties:

• Stay current on industry trends in relocation and employee benefits.
• Proactively identify areas for improvement in our housing and benefits support programs.
• Collaborate with the recruitment team to ensure a seamless onboarding experience for new hires.
• Maintain excellent organizational skills and attention to detail.

Qualifications:

• Minimum 2 years of experience in the travel domain benefits administration or a related field. (Preferred)
• Strong understanding of the relocation process and employee benefits landscape.
• Excellent communication and interpersonal skills with the ability to build rapport with candidates at all levels.
• Proficient in Microsoft Office Suite and applicant tracking systems (ATS) is a plus.
• Ability to prioritize multiple tasks and meet deadlines efficiently.

A passion for exceeding expectations and providing exceptional customer service