Housekeeping Manager

Prime Function:

• Assist the Executive Housekeeper in managing and directing all
  Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
• To assign duties inspect work and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
• Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
• To direct and control the Housekeeping operations and staff of the Housekeeping department.
• Any matter which may affect the interests of hotel should be brought to the attention of the Management.

Key Responsibilities:

Housekeeping Planning

• Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation productivity morale and guest service.
• Maintain appropriate staffing levels in order to consistently provide excellent guest service.

• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Managerial Qualities

• Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness;
• Ability to accept responsibility;
• Self-confidence motivation drive and tenacity;

Qualifications :

• Bachelors Degree
• Minimum 8 years of experience.
• Proficient in MS Excel Word & PowerPoint
• Excellent leadership interpersonal and communication skills
• Detail-oriented and highly reliable in thorough execution and follow-through
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

Remote Work :

No

Employment Type :

Full-time