Head of Finance Operations

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the Team

Stripes Finance Operations (FinOps) organisation delivers elegant financial services that are efficient precise and resilientyielding a consistent delightful experience grounded in controllership. Our service pillars span Accounts Payable Accounts Receivable Travel & Expense Payroll and Monetisation Operations with a sixth functionFinOps Strategic Enablementdriving AI adoption process excellence and scalable infrastructure across all pillars.

Stripes Bangalore Finance (BFin) hub is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity. BFin houses teams responsible for:

• Accounts Payable & Vendor Onboarding end-to-end supplier invoice processing payments and vendor lifecycle management
• Travel & Expense T&E policy compliance employee reimbursements and corporate card management
• Payroll accurate timely compensation for Stripe employees across APAC and EMEA
• Monetisation Operations operationalising custom pricing and billing for Stripes largest enterprise users
• Controllership BLR accounts receivable support bank account management and entity-level financial controls

The Role

As Head of Finance Operations Bangalore you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managerseach running a distinct FinOps pillarand will be the senior operational voice for Stripes finance hub in India.

This is a builder and operator role. Youll set direction elevate your managers improve processes and build trust with global Finance leadershipall simultaneously. Youll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripes financial services scale.

What Youll Do

Lead and Grow the Bangalore FinOps Organisation

• Own the full people leadership of BFin: manage 46 team leads and managers across AP T&E Payroll MonOps and Controllership with a combined org of 60100 Stripes
• Set a clear performance bar develop your managers leadership capabilities and build a culture of ownership precision and psychological safety
• Actively manage talent densityattract strong candidates address underperformance decisively and retain top performers through meaningful development

Translate Global Strategy into Bangalore Execution

• Partner with the global Head of Finance Operations to translate Stripes FinOps strategy into clear BFin operating plans and Stripe OKRs
• Ensure every manager in Bangalore understands what theyre building toward how their work connects to company outcomes and where they have autonomy
• Represent BFins capacity capabilities and constraints in global planning; advocate credibly for resourcing decisions

Drive Operational Excellence

• Own BFins key service metrics: accuracy rates processing cycle times SLA adherence cost per transaction and employee satisfaction
• Establish a continuous improvement cadenceregularly auditing processes identifying root causes of friction and driving structured remediation
• Champion Lean Six Sigma or equivalent methodologies as a discipline embedded in culture not just process documentation
• Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it

Build Scalable Infrastructure

• Design and maintain the organisational model and operating cadences that will support 2x10x volume growth without proportional headcount growth
• Define and evolve BFins service catalogue tiering and SLAs in coordination with global FinOps leadership
• Ensure finance systems controls and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure

Steward Risk and Controllership

• Embed strong internal controls into every BFin process; partner with Accounting SOX and Internal Audit to maintain a robust controls environment
• Proactively identify control risks escalate with appropriate urgency and own remediation
• Maintain compliance with regulatory tax and entity-specific reporting requirements across Stripes India-based legal entities

Influence Stakeholders at Scale

• Build trusted partnerships with global Finance Operations leads Accounting Legal HR and Engineering
• Communicate BFins roadmap achievements and blockers with clarity and datathis is Stripe so you need to write well
• Navigate ambiguity manage competing priorities and drive alignment across time zones without escalating unnecessarily

Who You Are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum Requirements

• 18 years of relevant experience in Finance Operations Accounting Operations Shared Services or Business Financeincluding meaningful experience in a GCC Captive or SDC environment
• Proven manager of managers: youve led teams-of-teams with 40 total staff across multiple functional domains; your direct reports are themselves people managers
• Operational builder: youve moved a Finance Operations org from one level of maturity to the next with concrete measurable outcomes (reduced error rates faster cycle times scaled volume without proportional cost growth)
• Deep domain expertise in: Accounts Payable Payroll Travel & Expense Accounts Receivable / Billing Monetisation / Revenue Operations or Corporate Controllership
• Structured improvement methodology: direct hands-on experience with Lean Six Sigma or formal process redesignnot just conceptual familiarity
• Track record of driving AI and automation adoption within Finance Operations or Shared Services
• Exceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writing
• Bachelors degree in Finance Accounting Business or a related field

Preferred Qualifications

• Experience at a high-growth technology company or fintech
• Familiarity with enterprise finance systems: Oracle Fusion Workday Anaplan or equivalents
• Experience leading distributed teams across multiple time zones with US/global counterparts
• Working knowledge of India-specific regulatory requirements (TDS GST FEMA labour law) as they intersect with Finance Operations

What Makes This Role Exciting

• Build at real scale Run Stripes largest Finance Operations hub with broad ownership and real resources to shape the team
• Senior visibility Direct line to the global Head of Finance Operations with regular presence in global Finance leadership forums
• Transformational moment BFin is moving from a cost-effective execution hub to a strategic centre of excellence; youll define what that looks like
• AI-forward environment Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiatives
• Global career platform BFin operates as an integrated part of a global team providing cross-domain exposure and a clear path for further growth