Head Aggregation Services
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Job Summary
Designation: Head of Aggregation Services
Location: New Delhi
Role Summary-
The Head Aggregation Services will be responsible for building scaling and managing our clients end-to-end aggregation ecosystem. The incumbent will lead the creation of a robust gig workforce establish hub-and-spoke operating models develop scalable operational processes and ensure superior customer experience while driving business growth.
The role demands an entrepreneurial leader with experience in marketplace businesses hyperlocal services or gig economy platforms who can build operations from the ground up.
2. Onboarding: Building and managing the digital and physical platform to grow and onboard new aggregators partners vendor base and ensure the entire ecosystem is developed and aligned to the defined system and processes.
3. Performance monitoring: Use analytics to track the performance of the aggregated platform. Develop and monitor 360 degree performance metrices requisite for the business.
5. Establishing and maintaining partnerships and relationships with stakeholders: Establishing and maintaining partnerships and relationships with stakeholders including investors customers suppliers and other key players in the industry. Must have excellent stakeholder management skills maintaining open lines of communication and building trust with all parties involved.
7. Building and leading a strong and effective team: Need to have excellent communication skills responsible for conveying the companys vision values and goals to employees investors and stakeholders.
8. Team Leadership
Build and lead high-performing operations city and partner management teams.
Foster a culture of ownership accountability and continuous improvement.
Ensure compliance with labour regulations applicable to gig workers statutory requirements contracts safety standards and company policies.
Establish SOPs audit mechanisms and operational controls.
Prerequisites:
Qualification: Bachelors or masters degree in Business Administration Management or related field.
Proven experience as a Head or in a similar executive leadership role in a start-up or fast-paced environment.
Strong leadership and management skills with the ability to build and lead an effective team.
Excellent communication and interpersonal skills with the ability to communicate effectively with all stakeholders.
Understanding of business and financial markets.
Experience in managing e-commerce B2C platforms catering niche services like: Aggregator Delivery platforms D2H services
Knowledge of maintenance FM services would be an added advantage.
Required Education:
Qualification: Bachelors or masters degree in Business Administration Management or related experience as a Head or in a similar executive leadership role in a start-up or fast-paced leadership and management skills with the ability to build and lead an effective communication and interpersonal skills with the ability to communicate effectively with all of business and financial in
