Guest Relations Assistant Manager The Hoxton Bengaluru City

What youll do

• Support the running of our day-to-day Front Office leading and inspiring our receptionists to create a memorable effortless Hox experience for our guests from when they arrive over the course of their stay and until they get their bill and head off again.
• Lead your team by example keeping them involved and motivated; help them feel empowered and supported confident in providing top experiences for our guests and comfortable turning to you with questions.
• Contribute to our success as a business by making sure the right rates are being used managing overbooking levels and working with the team to make sure we have a full and happy house.
• Making sure everything is running smoothly and looking sharp working with the team to find solutions to any hick ups.

Qualifications :

What were looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• Youre not precious. We leave our egos at the door and help get things done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.
• If youre familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage.
• A natural at leading and managing others you lead by example and create an environment where your team can be their best self.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.

Remote Work :

No

Employment Type :

Full-time