Group Manager US Payroll Vikhroli
Job Summary
The Group Manager USA Payroll Processing is responsible for leading end-to-end U.S. payroll operations ensuring accurate timely and compliant payroll processing across multiple legal entities states and pay groups. This role provides strategic leadership to payroll teams drives operational excellence ensures adherence to federal state and local payroll regulations and partners with HR Finance Tax Benefits and external vendors to deliver best-in-class payroll services.
Key Responsibilities:
Payroll Operations
- Lead end-to-end U.S. payroll processing for weekly bi-weekly semi-monthly and monthly payroll cycles.
- Ensure payroll accuracy completeness and timely execution while meeting all service level agreements (SLAs).
- Manage complex payroll scenarios including off-cycle payrolls bonuses commissions stock transactions expatriate payrolls and final settlements.
- Oversee payroll reconciliations payroll funding and post-payroll validation activities.
- Ensure payroll data integrity through regular audits and controls.
Compliance & Risk Management
- Ensure compliance with all U.S. federal state and local payroll regulations.
- Manage payroll tax compliance wage garnishments child support orders levies and benefit deductions.
- Support SOX compliance and internal/external payroll audits.
- Maintain payroll documentation standard operating procedures (SOPs) and process controls.
- Identify and mitigate payroll risks through proactive monitoring and governance.
Team Leadership
- Lead mentor and develop payroll managers team leads and payroll specialists.
- Drive employee engagement succession planning and talent development.
- Conduct performance reviews and establish individual development plans.
- Foster a culture of accountability continuous improvement and customer service excellence.
Stakeholder Management
- Partner with HR Finance Tax Compensation & Benefits IT and Legal teams.
- Serve as the primary escalation point for complex payroll issues.
- Build strong relationships with payroll vendors and third-party service providers.
- Present payroll metrics operational performance and risk updates to senior leadership.
Process Improvement
- Identify opportunities for process automation and operational efficiencies.
- Lead payroll transformation initiatives and system enhancements.
- Utilize continuous improvement methodologies to streamline operations.
- Drive standardization across payroll processes.
Reporting & Analytics
- Monitor payroll KPIs SLAs accuracy and productivity metrics.
- Prepare management dashboards and executive reports.
- Analyze payroll trends and recommend process improvements.
- Support budgeting forecasting and workforce planning activities.
Systems & Technology
- Manage payroll systems such as ADP or SAP Payroll.
- Collaborate with IT teams on payroll system upgrades testing and implementations.
- Ensure payroll system configurations support business and regulatory requirements.
Qualifications :
Required Qualifications
- Bachelors degree in Human Resources Finance Accounting Business Administration or related field.
- Deep knowledge of U.S. payroll regulations federal and state tax requirements wage and hour laws and payroll compliance.
- Experience managing large multi-state payroll operations.
- Strong experience with payroll systems such as ADP workforce now.
- Excellent analytical problem-solving and decision-making skills.
- Advanced Microsoft Excel skills (Pivot Tables Power Query VLOOKUP/XLOOKUP Power Pivot dashboards).
- Strong communication stakeholder management and leadership capabilities.
Additional Information :
Key Competencies
- U.S. Payroll Compliance
- Payroll Tax & Garnishments
- Payroll Operations Management
- Team Leadership & People Development
- Stakeholder Management
- Process Improvement & Automation
- Risk & Controls
- Vendor Management
- Payroll Analytics & Reporting
- Customer Service Excellence
- Project & Change Management
- Continuous Improvement
Key Performance Indicators (KPIs)
- Payroll accuracy 99.99%
- On-time payroll delivery (100%)
- SLA adherence
- Compliance and audit results
- Payroll query resolution turnaround time
- Productivity and process efficiency improvements
- Employee and stakeholder satisfaction
- Team engagement and retention
- Automation and continuous improvement initiatives delivered
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more