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Group Manager Operational Excellence & E-Commerce Transformation

Apparels

Job Location:

Bengaluru - India

Monthly Salary: INR 2500000 - 3000000

Posted: 11 July 2026 (30+ days ago)

Application Deadline: 8 October 2026

Vacancies: 1 Vacancy

Job Summary

JB 8 : Group Manager - Operational Excellence & E-Commerce Transformation

Job Description

The person will be responsible for driving digital and technologyled transformation initiatives across the fashion retail value chain with a strong focus on operational excellence ecommerce omnichannel enablement and customer experience platforms. The role will act as a strategic integrator between business teams and technology ecosystems ensuring that digital solutions are aligned to commercial objectives scalable for growth while being relevant to the Indian retail landscape.

Drive ideation and solution conceptualization for new digital capabilities aligned with business strategy
Conduct technologybusiness fitment analysis feasibility assessments and value realization planning
Own the creation of business requirement documents (BRDs) functional specifications and solution blueprints
Lead vendor assessment and selection including RFPs evaluations demos PoCs commercials and contract negotiations
Assess the current technology landscape and define futurestate architecture and digital roadmaps
Drive process reengineering and digitization across ecommerce operations order fulfillment inventory visibility returns customer service and store integration
Act as an internal technology consultant to business leaders providing recommendations on platforms tools and best practices
Manage endtoend project delivery including planning execution risk management and postgolive stabilization
Own project budgets cost optimization benefit tracking and vendor financial governance
Partner closely with Ecommerce Marketing Retail Operations Supply Chain IT Infrastructure and Finance teams

Ensure change management adoption and training for all digital initiatives.

Strong business analysis and requirement definition capability translating business needs into clear actionable BRDs and solution designs
Technology evaluation and fitment expertise including assessment of platforms architectures integrations and scalability
Endtoend project and program management skills managing scope timelines risks and crossfunctional dependencies
Process reengineering and problemsolving mindset with ability to drive digitization and operational efficiency
Financial and commercial acumen including budget ownership ROI analysis and vendor commercial management

Collaborative businessfirst attitude with strong stakeholder influencing skills enabling alignment across functions and driving adoption

Experience leading endtoend ecommerce or omnichannel transformation programs
Exposure to Agile delivery models and productoriented ways of working
Experience collaborating with global SaaS vendors and Indian system integrators

Familiarity with data analytics personalization and automation use cases

Required Experience:

Manager

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About Company

Apparels

Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.

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