Ground Service Staff
Job Summary
We are looking for dynamic customer-focused and responsible Male & Female candidates for the position of Ground Service Staff at airport facilities. The role involves supporting passengers and airport operations while ensuring a smooth and professional travel experience.
Key Responsibilities
- Welcome and assist passengers at various airport service points.
- Assist passengers during check-in boarding arrival and departure procedures.
- Verify passenger information and assist with boarding passes and travel documentation as required.
- Guide passengers to check-in counters boarding gates baggage areas and other airport facilities.
- Assist with baggage-related procedures and direct passengers to the appropriate baggage services.
- Provide information regarding flight schedules boarding gates and airport facilities.
- Assist senior citizens children and passengers requiring special assistance.
- Handle passenger queries and provide courteous and professional support.
- Coordinate with relevant airport/airline teams to ensure smooth passenger movement.
- Minimum Qualification: 12th Pass
- Graduates: Preferred
- Experience: Freshers can apply; relevant airport aviation hospitality or customer-service experience is an advantage.
- Gender: Male & Female
- Good communication and interpersonal skills.
- Proficiency in English and Hindi.
- Basic computer knowledge.
- Good customer-service and passenger-handling skills.
- Professional appearance and well-groomed personality.
- Ability to work in a team.
- Willingness to work in rotational shifts including weekends and public holidays.
Required Skills:
Qualification: 12th Pass / Graduate Experience: Freshers & Experienced candidates can apply Gender: Male & Female Good communication and customer-handling skills Basic computer knowledge Positive attitude and willingness to work in shifts