General Manager CRM
Posted:
8 October 2026 (12 hours ago)
Application Deadline:
5 January 2027
Vacancies:
1 Vacancy
Job Summary
- Manage a team of Relationship Managers responsible for handling day to day post sales queries and complaints.
- Manage post sales back end operations from on boarding till possession handover.
- Driving collections.
- Handling post sales and post possession escalations.
- Ensure complete compliance with the process as per the approved Standard Operating Procedures.
- Identifying process gaps and provide appropriate suggestions in improving the process post discussion with Senior Management and Internal Stake holders.
- To maintain and check MIS reports on weekly monthly and quarterly basis and share performance review data basis the AOP.
Required Experience:
Director