General Cashier Fairmont Agra
Job Summary
- Process guest payments accurately using the point-of-sale (POS) system for room charges restaurant bills and retail purchases
- Manage cash drawer operations including opening closing and reconciliation at the end of each shift
- Maintain strict cash handling procedures and security protocols to ensure the protection of hotel funds
- Provide exceptional customer service to guests whilst processing transactions in a professional and courteous manner
- Verify payment methods including credit cards cheques and cash and identify any discrepancies or fraudulent transactions
- Prepare daily financial reports and reconciliation statements ensuring all transactions are accurately recorded
- Balance the till and report any variances to the Finance Manager
- Maintain confidentiality regarding guest information and financial transactions
- Respond promptly to guest enquiries and resolve payment-related issues with professionalism
- Comply with all hotel policies procedures and financial regulations
- Support the front office team during peak periods to ensure efficient guest check-in and check-out processes
- Keep the cashier station organised clean and secure at all times
Qualifications :
- Secondary school education or equivalent qualification
- Minimum 1-2 years of experience in a cashier or similar financial transactions role preferably in a hospitality environment
- Proficiency in operating point-of-sale (POS) systems and cash handling equipment
- Strong numerical and mathematical skills with the ability to perform accurate calculations
- Excellent attention to detail and organisational abilities
- Fluency in English; additional language proficiency (Hindi Mandarin or other regional languages) is advantageous.
Additional Information :
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow Learn and Enjoy
- Explore Limitless Possibilities
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more