GCM Transition Lead

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The Transition Functional Lead Commercial is accountable for end-to-end delivery of transition waves within their assigned functional scope ensuring that scope timelines stage-gate criteria and execution commitments are met. The role serves as the primary bridge between business stakeholders and GCM delivery teams owning functional readiness from design validation through stabilization aligning business requirements with GCM execution standards and ensuring continuity of critical operations throughout the transition.

Transition Approach & Design Validation

• Work closely with the assigned BU/BF business stakeholders to define and validate transition and transformation scope build impact assessment and ensuring clarity on key responsibilities and actions
• Ensure no critical business disruption during transition and stabilization phases through proactive risk mitigation and operational governance.
• Participate in design validation confirming that the proposed GCM operating model and service design meet functional business requirements
• Work with BU/BFs to measure outcome and adoption and mitigate issues. Ensure to Identify and escalate BU/BF-specific risks dependencies and constraints to the GCM Transition Lead

Wave Ownership & Execution

• Own endtoend delivery of the assigned transition wave ensuring scope timelines and commitments are met
• Drive execution across transition planning knowledge transfer rampup golive and stabilization phases

Functional Accountability

• Represent BU/BF and ensure continuity of critical business operations during transition
• Own functional readiness and acceptance for the transition wave

Knowledge Transfer & Readiness

• Ensure availability of SMEs and timely completion of KT activities documentation and signoffs
• Confirm operational readiness across people process technology and controls prior to rampup and golive

Stakeholder & Governance Management

• Act as the primary point of coordination between stakeholders and GCM delivery teams
• Support stagegate reviews and provide inputs for go/nogo decision

Stabilization & Business-as-Usual transition

• Oversee stabilization and hypercare activities to ensure service performance meets agreed SLAs and KPIs
• Support smooth handover into steadystate operations

Education & Competencies (Technical and Behavioral):

Experience

• 12 years of experience in business operations functional leadership shared services or large-scale transformation programs within global organizations
• Proven experience leading end-to-end transition waves or major operational change initiatives covering transition planning knowledge transfer ramp-up go-live and stabilization phases

Technical Competencies

• Strong understanding of transition methodologies and frameworks including transition planning knowledge transfer ramp-up go-live and stabilization phases
• Ability to apply stage-gate criteria readiness assessments and governance requirements at wave level
• Solid financial and commercial acumen with the ability to manage transition costs assumptions and value realization
• Preferred (not mandatory): experience or working knowledge of Commercial and/or Supply Chain functions R&D or Finance depending on assigned group

Behavioral Competencies

• Strong stakeholder management and coordination skills within highly matrixed global organizations
• Ability to manage competing priorities and drive execution in complex time-sensitive transitions
• Results-oriented mindset with strong attention to delivery commitments and accountability

Education

• Bachelors degree required

Languages

• Fluent in English