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Gaming Technical Support Executive- Hyderabad

2coms

Job Location:

Hyderabad - India

Monthly Salary: INR 300000 - 500000

Posted: 12 August 2026 (10 hours ago)

Application Deadline: 9 November 2026

Vacancies: 1 Vacancy

Job Summary

Job Title: Gaming Technical Support Executive- Hyderabad salary CTC is 5.75 LPA

We are hiring Graduate candidates for a Gaming Technical Support Process. The selected candidates will provide customer support to gamers and end users through phone email and chat.

The role involves troubleshooting technical issues related to gaming products software accounts subscriptions and services along with handling basic billing and account-related queries.

This is an excellent opportunity for graduates who have an interest in gaming technology and customer support.

Key Responsibilities

Handle customer queries through phone chat and email.
Help customers resolve basic technical issues related to games and gaming products.
Guide customers with account login installation setup and configuration issues.
Help customers with payment billing refund and subscription-related queries.
Explain gaming products services features and subscription plans.
Provide customers with step-by-step solutions to their problems.
Create and update support tickets for customer issues.
Record customer conversations and solutions in the system.
Escalate complex technical issues to the relevant team.
Ensure a good customer experience during every interaction.

Requirements

Qualification: Graduate in any discipline

Experience: Freshers and experienced candidates can apply

Strong English communication skills

Good troubleshooting and problem-solving ability

Basic knowledge of computers software and internet troubleshooting

Good typing and multitasking skills

Interest in gaming and technology is preferred

Comfortable handling customers through Phone Email & Chat

Willingness to work in rotational shifts if applicable

Benefits

Opportunity to work in the growing gaming industry.
Build skills in troubleshooting and technical customer support.
Improve communication problem-solving and technical skills.

Required Skills:

Qualification: Graduate in any discipline Experience: Freshers and experienced candidates can apply Strong English communication skills Good troubleshooting and problem-solving ability Basic knowledge of computers software and internet troubleshooting Good typing and multitasking skills Interest in gaming and technology is preferred Comfortable handling customers through Phone Email & Chat Willingness to work in rotational shifts if applicable

Required Education:

Qualification: Graduate in any disciplineExperience: Freshers and experienced candidates can apply

Apply Now