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Front Office & Admin Executive

Job Location:

Mumbai - India

Monthly Salary: INR 3 - 7

Posted: 7 October 2026 (20 hours ago)

Application Deadline: 4 January 2027

Vacancies: 1 Vacancy

Designation: Customer Care Front Office & Admin Executive

Experience: 3 Years

Required skills

Handle customer queries and complaints received through calls WhatsApp email Instagram/Facebook/other social media platforms (messages and comments) and marketplace platforms
Resolve customer concerns related to online orders product complaints distributor/retailer leads and any other queries
Coordinate with warehouse dispatch operations quality sales and brand teams for issue resolution
Maintain proper records of customer complaints and resolutions
Ensure timely responses as per company SOPs; escalate critical or unresolved issues to management
Maintain professional and empathetic communication with customers
Assist in improving customer satisfaction ratings and online brand reputation

Thanks and regards

Neha

Required Skills:

customer support

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