Front Desk Receptionist

Overview :

We are looking for a professional courteous and well-organized Front Desk Receptionist to manage the reception area and serve as the first point of contact for visitors guests and callers. The ideal candidate should have excellent communication skills a pleasant personality and the ability to efficiently handle front office operations visitor management calls deliveries records and basic administrative tasks.

Job Responsibilities:

• Greet and welcome guests and visitors as they arrive at the office.
• Receive screen and forward incoming calls to the concerned person.
• Place outgoing calls for management and staff as instructed.
• Receive and forward messages in the absence of management or staff.
• Guide visitors to the appropriate person or location within the office.
• Ensure the reception and designated areas are clean organized and presentable.
• Maintain daily records of cleanliness checks and observations.
• Provide accurate and authorized information to visitors and callers.
• Receive coordinate and distribute incoming mail parcels and deliveries to the concerned personnel.
• Coordinate parcel collection and take necessary action as instructed by management.
• Maintain office security by following safety procedures maintaining visitor/log registers and preventing unauthorized access.
• Maintain online and offline records of the entry and exit of visitors guests and staff.
• Monitor and maintain inventory of front office supplies and place orders as instructed.
• Maintain updated contact details of important numbers associates staff and emergency services.
• Coordinate daily checking and maintenance of EPBX and telephone lines.
• Support the management and staff with basic front office and administrative requirements as needed.

Job Requirements

• Bachelors degree in any discipline.
• Minimum 3 years of experience in a front desk receptionist or similar customer-facing administrative role.
• Excellent verbal communication and interpersonal skills.
• Pleasant professional and courteous personality.
• Basic computer proficiency with good working knowledge of Google Docs Google Sheets MS Word and MS Excel.
• Strong organizational and record-keeping skills.
• Ability to handle visitors calls deliveries and multiple front office tasks efficiently.
• Good attention to detail and a responsible approach to office security and confidentiality.
• Ability to work independently and coordinate effectively with management and staff.

Location: Nariman Point Mumbai

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