Forward Deployement Engineer
Job Summary
- Partner with business leaders product owners and operational teams to identify high-value AI use cases.
- Conduct workshops and discovery sessions to understand workflows pain points and business objectives.
- Translate business requirements into scalable AI and automation solutions.
- Define MVP scope success criteria KPIs and implementation roadmaps.
- Design build and deploy Generative AI and Agentic AI solutions.
- Develop RAG (Retrieval Augmented Generation) applications leveraging enterprise knowledge sources.
- Build intelligent agents capable of automating underwriting claims customer service IT support and operational workflows.
- Integrate AI services with enterprise platforms APIs databases SharePoint ServiceNow CRM and document repositories.
- Deploy AI models and applications into Azure cloud environments.
- Build secure and compliant integrations aligned with enterprise governance standards.
- Configure monitoring observability logging and performance metrics.
- Support production deployment and operational readiness activities.
- Own the end-to-end success of deployed AI solutions.
- Troubleshoot production issues and optimize model performance.
- Improve solution accuracy latency scalability reliability and cost efficiency.
- Establish feedback mechanisms and continuous improvement processes.
- Collaborate with business executives architects developers data engineers and security teams.
- Present solution architectures progress updates and business value realization metrics.
- Facilitate adoption and change management activities.
- Mentor internal teams on AI engineering best practices.
- Continuously identify new AI opportunities within underwriting claims risk management customer service and corporate operations.
- Prototype emerging AI capabilities and demonstrate proof-of-value.
- Recommend reusable AI assets frameworks and accelerators.
- Support strategic AI roadmap development and future-state architecture.
- Strong proficiency in Python and modern software engineering practices.
- Hands-on experience with Generative AI technologies LLMs and AI agents.
- Experience building RAG pipelines using vector databases and enterprise content repositories.
- Strong knowledge of Azure AI services Azure OpenAI Azure Functions and cloud-native development.
- Experience with REST APIs microservices containers and CI/CD pipelines.
- Familiarity with model deployment monitoring evaluation frameworks and MLOps practices.
Experience with one or more:
- LangChain
- LangGraph
- Semantic Kernel
- AutoGen
- CrewAI
- Prompt Engineering and Evaluation Frameworks
- Vector Databases (Pinecone Azure AI Search Weaviate ChromaDB)
Required Skills:
Strong skills creating and maintaining Cognos queries using Cognos 11 required. Experience developing/updating Cognos framework packages using Cognos 11. Possesses skills and experience using SSRS and SQL queries. Experience developing reports with PowerBI is desired. Skills using Informer and other reporting tools a plus. Understanding of databases (SQL Server Oracle and UniData) is desired. Knowledgeable of best practices for the creation of reports.
Required Education:
Graduate