Field System Service Engineer
Job Summary
- Install configure and maintain IT hardware and infrastructure systems
- Provide on-site technical support at customer locations
- Troubleshoot desktops servers network devices printers and peripherals
- Install and configure operating systems software and applications
- Diagnose and resolve hardware and networking issues
- Perform preventive maintenance and system health checks
- Configure and troubleshoot LAN WAN Wi-Fi switches and routers
- Coordinate with vendors and internal technical teams for escalated issues
- Maintain service reports installation records and customer documentation
- Respond to customer service calls and ensure timely issue resolution
- Support AMC / service contracts and maintain customer relationships
- Travel to client sites as required
Field Service Engineer Field System Service Engineer Field Support Engineer IT Support Engineer System Engineer System Support Engineer IT Infrastructure Engineer Technical Support Engineer Hardware Engineer Network Support Engineer Desktop Support Engineer IT Hardware Networking LAN WAN Wi-Fi Router Switch Server Support Windows Server Hardware Troubleshooting Network Troubleshooting AMC Support On-Site Support System Integration IT Infrastructure Services.
Required Skills:
IT Hardware Installation & Troubleshooting Desktop / Laptop / Server Support Networking LAN WAN Wi-Fi Switches & Routers Windows OS & Software Installation TCP/IP DNS DHCP Basic Knowledge Hardware & Peripheral Troubleshooting Preventive Maintenance CCTV / Firewall / Backup Added Advantage IT Infrastructure Support Customer Service & Technical Communication Strong Problem-Solving Skills