Field Excellence Program Manager
Job Summary
- 10 years in Sales Program Management / Field Excellence / RevOps / Enablement / GTM roles
- Strong exposure to enterprise B2B sales environments
- Experience working with senior leaders in matrix organizations
- Proven track record of managing end-to-end program lifecycle (planning adoption impact)
- Strategic translation: Converts strategy into actionable execution
- Program management rigor: Strong in planning tracking risk management
- Commercial acumen: Understands pipeline bookings forecasting margin
- Data-driven mindset: Uses dashboards and insights to drive action
- Stakeholder management: Influences without authority across levels
- Communication: Clear executive updates field messaging and documentation
- Change management: Drives adoption during transformation initiatives
- Experience in enterprise technology (cloud storage SaaS infrastructure)
- Familiarity with Salesforce pipeline analytics dashboards
- Exposure to MEDDICC solution selling partner-led growth
- Experience supporting leadership events and execution cadences in APAC
- Programs successfully land and scale in India with measurable adoption
- Sales teams demonstrate clear behavior change and execution discipline
- Dashboards provide actionable insights and early risk detection
- Strong field feedback loop improves program effectiveness
- India contributes scalable best practices across APAC
- Establish and lead the Field Excellence organization to foster a high-performance sales culture driving consistency accountability and operational excellence across the sales organization.
- Lead transformation initiatives aimed at enhancing sales effectiveness through strong leadership coaching and change management practices.
- Design implement and continuously optimize sales processes to improve execution across geographically distributed teams leveraging performance measurement and stakeholder feedback.
- Partner with executive leadership to align on strategic priorities key programs roadmaps and the execution of sales strategies and best practices.
- Collaborate closely with the Worldwide Chief Customer Office (WW CCO) and APAC leadership teams to drive successful program implementation and adoption.
Program Management & Execution
- Understand program objectives target audiences routes-to-market (RTM) and desired business outcomes.
- Develop and execute launch plans across Areas Countries Segments and Districts based on program requirements and organizational priorities.
- Identify and engage key program stakeholders including Sales Marketing Channel Partners Presales Sales Operations Professional Services Finance Business Desk Customer Success and other cross-functional teams.
- Define success metrics milestones and key performance indicators (KPIs) to measure program effectiveness and business impact.
- Establish management system data points including pipeline goals booking targets revenue metrics and adoption indicators to support execution and governance.
- Implement performance measurement frameworks to evaluate program outcomes identify improvement opportunities and drive increased sales success.
Governance & Continuous Improvement
- Integrate program outcomes into existing sales management systems and encourage stakeholder-driven insights to improve effectiveness.
- Develop and maintain a structured feedback mechanism to assess program adoption critical success factors business impact and areas requiring course correction.
- Provide regular updates and recommendations to the Global CCO team to support ongoing optimization and scalability of initiatives.
- Drive continuous program improvement by identifying enhancements to processes tools communication strategies and execution frameworks.
- Enable agile decision-making by monitoring program performance and recommending adjustments when results differ from expected outcomes.
- Ensure alignment and coordination across multiple concurrent initiatives including product launches professional services programs renewals customer success initiatives and learning services.
Cross-Functional Leadership
- Work collaboratively across all business functions to ensure programs are aligned with organizational goals strategic priorities and revenue objectives.
- Serve as a central point of coordination governance and support ensuring consistent execution communication and stakeholder engagement across the organization.
- Promote best practices operational rigor and a culture of continuous improvement to maximize business impact and sales productivity.
Required Experience:
IC
About Company
At NetApp, our top priority is the health and safety of our event attendees and employees, including every community around the world being impacted by COVID-19. As a result, we have decided to reimagine our annual NetApp INSIGHT Paris and Berlin events to be fully digital. We’re als ... View more