Field Collection Executive Officer Required at Bangalore ( Job ID 24317)
Job Location:
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are looking for Field Collection Executives / Officers to undertake field-based collection and customer interaction activities across different zones of Bengaluru.
The role involves visiting customers at their designated locations following up for pending payments/collections maintaining accurate records of field activities and ensuring timely completion of assigned collection targets.
Candidates should be comfortable with extensive field travel and should possess their own two-wheeler valid driving licence vehicle insurance and Android smartphone.
Freshers as well as candidates with prior field collection field sales recovery or customer-facing experience can apply.
Candidates will be posted across different zones of Bengaluru including:
- Bengaluru East
- Bengaluru West
- Bengaluru North
- Bengaluru South
- Bengaluru Central
Candidates may be assigned a specific zone based on business requirements and their residential location.
- Visit customers at assigned locations for collection and payment follow-up.
- Carry out field visits as per the assigned daily route and schedule.
- Follow up with customers regarding pending payments and outstanding amounts.
- Ensure timely collection as per assigned targets and company processes.
- Maintain professional communication with customers during collection activities.
- Handle customer queries related to payments and collection requirements.
- Establish professional communication with customers during field visits.
- Explain payment requirements and follow up on committed payment dates.
- Maintain regular follow-up with customers wherever required.
- Escalate customer concerns or difficult cases to the reporting manager.
- Maintain positive customer relationships while achieving collection objectives.
- Maintain accurate records of daily field visits and collection activities.
- Update collection status and customer information through the designated system/application.
- Submit daily activity and collection reports as required.
- Ensure all assigned cases are followed up and updated within the stipulated timelines.
- Maintain proper documentation of field activities and payment follow-ups.
- Education: 10th Pass / 12th Pass / Any Graduate.
- Freshers and experienced candidates are eligible.
- Candidates with experience in field collection recovery field sales delivery customer service or other field-based roles may be considered.
- Good communication skills in Kannada and English.
- Comfortable with extensive field travel within the assigned Bengaluru zone.
- Good customer-handling and interpersonal skills.
- Ability to work with targets and deadlines.
- Responsible disciplined and punctual approach to field work.
Candidates must have:
- Personal two-wheeler
- Valid Driving Licence
- Valid vehicle insurance
- Android smartphone
- Willingness to undertake regular field travel.
- Good working knowledge of Kannada and English.
- Fixed Salary: 16000 per month
- Petrol Allowance: 2000 per month
- Performance-Based Incentives
- Total fixed monthly earning opportunity of 18000 performance incentives
- 1015% increase over current CTC subject to experience existing compensation and successful selection.
- ESI & PF after completion of 6 months in the organization.
- Performance-based earning opportunities.
- Opportunity to develop experience in field operations and customer management.
The ideal candidate should be energetic disciplined and comfortable with a field-based job.
Candidates who are familiar with Bengaluru and its different areas/zones will have an advantage. The candidate should be comfortable travelling throughout the assigned territory on a daily basis and should have the ability to manage customer interactions and collection responsibilities independently.
The recruitment will be carried out on a zone-wise basis across Bengaluru East West North South and Central.
Candidates selected for the position will be required to complete the joining and onboarding process as per the project requirements and assigned timelines.
Interested candidates may send their updated CV to with the subject line Application for Field Collection Executive Bengaluru.
Required Skills:
Key Responsibilities Field Collection Visit customers at assigned locations for collection and payment follow-up. Carry out field visits as per the assigned daily route and schedule. Follow up with customers regarding pending payments and outstanding amounts. Ensure timely collection as per assigned targets and company processes. Maintain professional communication with customers during collection activities. Handle customer queries related to payments and collection requirements. Customer Interaction & Follow-Up Establish professional communication with customers during field visits. Explain payment requirements and follow up on committed payment dates. Maintain regular follow-up with customers wherever required. Escalate customer concerns or difficult cases to the reporting manager. Maintain positive customer relationships while achieving collection objectives. Daily Reporting & Documentation Maintain accurate records of daily field visits and collection activities. Update collection status and customer information through the designated system/application. Submit daily activity and collection reports as required. Ensure all assigned cases are followed up and updated within the stipulated timelines. Maintain proper documentation of field activities and payment follow-ups. Mandatory Requirements Candidates must have: Personal two-wheeler Valid Driving Licence Valid vehicle insurance Android smartphone Willingness to undertake regular field travel. Good working knowledge of Kannada and English. Salary & Benefits For Freshers Fixed Salary: 16000 per month Petrol Allowance: 2000 per month Performance-Based Incentives Total fixed monthly earning opportunity of 18000 performance incentives For Experienced Candidates 1015% increase over current CTC subject to experience existing compensation and successful selection. Other Benefits ESI & PF after completion of 6 months in the organization. Performance-based earning opportunities. Opportunity to develop experience in field operations and customer management. Preferred Candidate Profile The ideal candidate should be energetic disciplined and comfortable with a field-based job. Candidates who are familiar with Bengaluru and its different areas/zones will have an advantage. The candidate should be comfortable travelling throughout the assigned territory on a daily basis and should have the ability to manage customer interactions and collection responsibilities independently. Important Joining Timeline The recruitment will be carried out on a zone-wise basis across Bengaluru East West North South and Central. Candidates selected for the position will be required to complete the joining and onboarding process as per the project requirements and assigned timelines.
Required Education:
Candidate RequirementsEducation: 10th Pass / 12th Pass / Any and experienced candidates are with experience in field collection recovery field sales delivery customer service or other field-based roles may be communication skills in Kannada and with extensive field travel within the assigned Bengaluru customer-handling and interpersonal to work with targets and deadlines.
