Field Collection Executive

JOB DESCRIPTION: FIELD COLLECTION EXECUTIVE

Location: INDIA

Department: Collections

1. POSITION OVERVIEW

We are looking for a dedicated and result-oriented Field Collection Executive tojoin our growing team. You will be responsible for managing outbound communication with customers to ensure the timely recoveryof outstanding the face of our recoveryoperations you will balance professional negotiation with high-performance target achievement.

1. COMPENSATION & BENEFITS
2. Salary Range:NTH per month (Based on experience).
3. Incentives: Performance-based recoverybonuses.
4. Growth: Opportunity to work withinan AI-driven FinTech environment.

1. ROLES & RESPONSIBILITIES
2. Outbound Operations: Conduct outbound calls to customersfor overdue payment collection.
3. Follow-up Management: Maintain a rigorousfollow-up schedule to ensure high recovery rates.
4. Customer Education: Clearly explain paymentdues breakdown of charges and available settlement options.
5. System Updates:Log all call details and update collection statuses accurately in the CRM/System.
6. Target Delivery: Consistently achieve monthlycollection and recoverytargets assigned by management.
7. Issue Resolution: Handle customer queriesand resolve payment-related disputes professionally.
8. Compliance: Maintain the highest standards of professionalism and strictly follow company/legal compliance guidelines.

1. REQUIRED SKILLS & QUALIFICATIONS
2. Experience: Minimum 1 year in Collections Telecalling or Debt Recovery.
3. Education: Minimum 12th Pass; Graduation is preferred.

1. ABOUT

Established in 2023 is an AI-driven debt recovery platformcommitted to revolutionizing the collections industry. We combine automation with a specialized field force to deliver scalable and compliant recovery solutions for lenders.

Location: INDIA

Contact reference -NAME HR . PRIYANSH - White Force.

Required Skills:

NegotiationCustomer ServiceCRM ProficiencyTime ManagementProblem Solving