Experience Optimization Consultant level III
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
What Youll Do
Technical leadership of Campaign Managed Cloud program
- Review diagnose make recommendations and develop solutions for our Campaign customers using database technologies programming languages web technologies and Campaign Classic knowledge - This is a hands-on technical role
- Collaborate with other consultants from Campaign Infrastructure Ops Engineering and other Experience Cloud software to craft solutions that increase customer retention dedication and experience
- Enable customers and partners on Campaign Classic standard methodologies through a combination of side-by-side mentoring remote enablement and delivering recommendations
- Deliver successful service reviews health checks and advisory services
What You Need to Succeed
- Eagerness to learn new applications of traditional technologies
- Fanatical about customer experience and tenacious at driving long-term customer value.
- Passionate about participating in a rapidly growing team with evolving responsibilities
- Ability to articulate and convey technical concepts to a mixed audience of senior technical and business executives
- Proficiency in implementing enterprise software
- Proficiency in SQL development including ETL solutions
- Proficiency in scripting/programming (JavaScript preferred)
- Familiarity with XML
- Proficiency with Adobe Campaign or other email or cross-channel marketing platforms
- Willingness to work different shifts including night shift
- Proficiency in foreign languages like Japanese & French are added advantage.
