Executive – Customer Service
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
We are seeking a dedicated and customer-focused Executive Customer Service to manage client co-ordination handle escalations and ensure smooth airline bookings.
The ideal candidate should have strong communication skills and prior experience in freight forwarding/logistics.
As a key member of our team you will be responsible for building and maintaining strong customer relationships ensuring accurate documentation and timely processing of shipments and providing exceptional customer service.
You will work closely with our operations team to ensure smooth execution of shipments and provide regular updates to customers.
We are looking for a candidate who is passionate about delivering exceptional customer experiences and is looking for a challenging role in a dynamic environment.
Responsibilities include:
We offer a competitive salary and benefits package as well as opportunities for professional growth and development.
If you are a motivated and customer-focused individual who is looking for a challenging role in a dynamic environment we encourage you to apply.
Required Skills:
Strong communication skillsPrior experience in freight forwarding/logisticsCustomer service skillsProblem-solving skillsTime management skills
