Executive Account Management
Job Summary
Job Description:
Executive (Account Management & Delivery GCC Accounts)
Location: Pune (initial)
Role Overview
We are looking to onboard a high-potential Executive for an Account Management Delivery role within our GCC (Global Capability Center) accounts. This position is ideal for candidates with strong client-facing capabilities delivery ownership mindset and the ability to manage stakeholder relationships while ensuring seamless role is similar in scope to executives currently managing GCC accounts within our team and will include both account management and delivery responsibilities.
Key Responsibilities
- Account Management
- Build and nurture strong relationships with GCC stakeholders and clients
- Understand client requirements and translate them into actionable delivery plans
- Ensure high levels of client satisfaction through consistent engagement
- Identify opportunities for account growth and additional business
- Delivery Management
- Own end-to-end delivery for assigned GCC accounts
- Ensure timely closure of requirements and maintain delivery SLAs
- Work closely with internal teams (recruitment operations etc.) to drive execution
- Monitor and improve delivery metrics quality and efficiency
- Stakeholder Coordination
- Act as a bridge between internal teams and client stakeholders
- Provide regular updates reporting and insights to leadership
- Manage escalations effectively and ensure quick resolution
Candidate Profile
- 03 years of experience (campus early professional experience acceptable)
- Strong communication and interpersonal skills
- Ability to manage multiple stakeholders and priorities
- High ownership and accountability mindset
- Basic understanding of recruitment/delivery processes is preferred
- Willingness to work in a fast-paced client-facing environment
About Company
YASH Technologies is a leading Digital Solution Company for Business IT Solutions. YASH is a Right Sized Technology Partner of Choice.