Endpoint Solution Architect
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Job Summary
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a EUC Solutions Architect role with TaskUs:
As the End User Computing (EUC) Solutions Architect you will be responsible for designing developing and implementing end-user computing solutions that align with the companys business objectives. This role focuses on enhancing the digital workplace experience by architecting scalable secure and efficient end-user computing environments including Virtual Desktop Infrastructure (VDI) endpoint management cloud-based solutions and automation. The EUC Solution Architect collaborates with cross-functional teams ensuring the best technology solutions for a BPO environment with a high volume of users.
Key Responsibilities:
EUC Strategy & Architecture Design
Develop and implement an End User Computing (EUC) strategy aligned with business needs.
Design and architect solutions for desktop virtualization endpoint management mobile device management (MDM) and remote access solutions.
Define and optimize enterprise desktop and application delivery solutions including Microsoft Intune Citrix VMware Horizon and AWS WorkSpaces.
Evaluate and integrate Cloud PC Desktop as a Service (DaaS) and hybrid workspace solutions.
Infrastructure & Endpoint Management
Design and oversee device lifecycle management including provisioning security compliance and automation.
Define standards and policies for Windows macOS Linux and mobile devices across the organization.
Implement and manage Identity and Access Management (IAM) Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
Develop automated deployment strategies using Microsoft Endpoint Manager (SCCM Intune) and Group Policy (GPO).
Security & Compliance
Ensure end-user computing solutions comply with industry security and regulatory standards (GDPR HIPAA ISO 27001).
Implement zero-trust security models endpoint detection and response (EDR) and data loss prevention (DLP).
Develop patch management and vulnerability remediation strategies for all endpoint devices.
Collaboration & Innovation
Work closely with IT cybersecurity and operations teams to enhance the digital workplace.
Recommend and implement AI-driven automation self-service IT tools and virtual assistants for IT support.
Research and introduce emerging EUC technologies ensuring scalability and future readiness.
Troubleshooting & Continuous Improvement
Act as an escalation point for complex EUC-related issues in a high-demand BPO environment.
Develop and maintain technical documentation standards and best practices.
Lead proof-of-concept (PoC) initiatives for new end-user computing technologies.
Required Qualifications:
- 15 yearsofoverall experience
- 3to4 years EUC Architectureexperience
- Understand the products: Workspace One/Entra ID/Intune/Tanium/Windows11 OS SME/End User Hardware Products Dell/HP/Lenovo
- Cloud experience is not mandatory
- Expert in ITIL incidentandchange management
Education / Certifications:
Bachelors or Masters degree in IT Computer Science or a related field
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
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About Company
TaskUs combines expert teammates and cutting-edge technology to solve customer challenges, safeguard users, develop AI and drive growth.
