Employee Relations Specialist, Human Resources

Overview: Cvent is a leading meetings events and hospitality technology provider with more than 5500 employees and 30000 customers worldwide including 60% of the Fortune 500. Founded in 1999 Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the short were transforming the meetings and events industry through innovative technology that powers the human connection. Cvents strength lies in its people fostering a culture where everyone is encouraged to think like entrepreneurs taking risks and making decisions confidently. We value diverse perspectives and celebrate differences working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation At Cvent were committed to continuous learning and adaptationAI isnt just a tool for us its part of our DNA. Were looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly share your discoveries and help define best practices for AI-augmented work youll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process youll have the chance to demonstrate how you use AI to learn iterate and amplify your impact. If youre excited to be part of a team thats leading the way in AI-powered collaboration wed love to meet you. Disclaimer Beware of Recruitment Scams Legitimate Cvent recruiting communications will always come from an official email. We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information please visit: In This Role You Will: SPOC for investigating workplace situations grievance conflicts employee issues for Cvent India End to End redressal of employee complaints Ensure timely closure of investigations and upkeeping the ER records in all relevant systems Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict in accordance to labor laws and regulations Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses Lead the Cvent India Workplace Harassment committee Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly Assist in drafting designing interpreting maintaining policies & HR Processes regulations and programs in a manner conducive to company goals Regular audits of processes & policies in compliance with existing labor laws. Heres What You Need: Proven 7 years of work experience as an Employee Relations Specialist or similar role. Demonstrated knowledge of employment laws and regulations. Proven record of Strong problem solving conflict resolution and mediation. Excellent decision-making skills Strong understanding and ability of handling confidential information. Outstanding interpersonal skills Exceptional written and verbal communication. Excellent organizational skills and attention to details. Professional certification as an Employee Relations Specialist.
SPOC for investigating workplace situations grievance conflicts employee issues for Cvent India End to End redressal of employee complaints Ensure timely closure of investigations and upkeeping the ER records in all relevant systems Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict in accordance to labor laws and regulations Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses Lead the Cvent India Workplace Harassment committee Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly Assist in drafting designing interpreting maintaining policies & HR Processes regulations and programs in a manner conducive to company goals Regular audits of processes & policies in compliance with existing labor laws.
Proven 7 years of work experience as an Employee Relations Specialist or similar role. Demonstrated knowledge of employment laws and regulations. Proven record of Strong problem solving conflict resolution and mediation. Excellent decision-making skills Strong understanding and ability of handling confidential information. Outstanding interpersonal skills Exceptional written and verbal communication. Excellent organizational skills and attention to details. Professional certification as an Employee Relations Specialist.