E-commerce Marketplace Specialist

Inventory Management Monitor inventory levels and coordinate with supply chain teams to ensure stock availability. Implement strategies to manage and reduce out-of-stock and overstock situations. Campaign & Promotion Management Develop and manage promotional campaigns including deals discounts and special offers to drive traffic and sales. Utilize marketplace advertising tools and strategies (e.g. Amazon Sponsored Products) to increase product visibility. Performance Analysis & Reporting Track and analyze key performance indicators (KPIs) such as sales volume conversion rates and customer reviews. Prepare regular performance reports and provide actionable insights to optimize marketplace performance. Customer Service & Feedback Management Monitor and respond to customer inquiries reviews and feedback in a timely and professional manner. Address and resolve any issues related to orders returns and refunds to maintain high customer satisfaction. Competitive Analysis Conduct market research and competitor analysis to identify trends pricing strategies and best practices. Adjust strategies based on competitive insights to maintain a competitive edge

Required Skills:

e-commerce