E COMMERCE Manager

1. Manage day-to-day operations of international e-commerce platforms and marketplaces.
2. Handle product listings catalogues descriptions images pricing and inventory updates.
3. Manage online orders cancellations returns refunds and customer queries.
4. Monitor website and marketplace performance sales conversion rates and product performance.
5. Coordinate with internal teams including merchandising warehouse logistics marketing and customer support.
6. Ensure products are accurately listed and presented according to international market standards.
7. Develop and implement strategies to improve online sales and customer experience.
8. Track competitors market trends pricing and new product opportunities.
9. Prepare regular sales and performance reports and provide actionable insights.
10. Coordinate with international marketplaces vendors agencies and logistics partners as required.
11. Ensure timely resolution of operational issues and customer complaints.
12. Support promotional campaigns discounts product launches and seasonal sales.
13. Maintain accurate inventory and minimize stock-outs and excess inventory.

Required Skills:

e commerce