DVP, Global Accounts

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Division Vice President of Global Accounts at TaskUs really do

Think of yourself as a strategic leader whose primary responsibility is to align our global operations teams and drive operational consistency and peak performance for our largest most critical clients. You are a transformative change-agent who excels at building deeply trusted this role you will bridge the gap between different regions across the globe - ensuring that best practices innovations and lessons learned flow seamlessly from region to region to drive shared success. You will champion operational uniformity and take full accountability for the operational governance of our prestigious Global Accounts portfolio.

You love working closely with people and building unbreakable partnerships. You care deeply about the overall business and constantly look for innovative ways to add value. You want to be part of a company that delivers Ridiculously Good excellence and passion. Youre self-motivated career-driven and care about making the world a better place. You thrive on accountability - both for your own results and your teams - and you masterfully balance the needs of your clients while providing world-class service and satisfaction.

As a Division Vice President of Global Accounts you will:

Lead Global Governance: Establish and execute a robust operational governance model to ensure efficiency uniformity and consistency across all geographic delivery centers.

Drive Account Excellence: Oversee a high-performing team of Global Account leaders who manage the day-to-day consistency efficiency and scale of our legacy portfolio.

Partner Collaboratively: Align seamlessly with Client Services and Operations leaders presenting a united front and a unified strategy to our clients.

Deliver Thought Leadership: Champion quarterly business reviews (QBRs) bringing data-driven insights persuasive win-themes and proactive growth opportunities to the table.

Own the Metrics: Establish clear operational goals analyze growth trends and provide accurate forecasting progress reports and status updates for portfolio opportunities.

Master the Portfolio: Develop a deep comprehensive understanding of TaskUs suite of specialized services and solutions to proactively solve complex client challenges.

Do you have what it takes to become a DVP of Global Accounts Requirements:

Experience: 10 years of progressive operations leadership experience specifically managing large-scale global accounts within a BPO setting.

Communication Mastery: Exceptional communication and presentation skills with a proven track record of managing high-stakes executive-level client relationships.

Strategic Vision: Strong project management background with the ability to turn complex operational hurdles into streamlined global processes.

Tech-Forward Mindset: A genuine passion for revolutionary technology AI-driven solutions and next-gen customer experience.

Drive: Energetic self-motivated and comfortable leading both independent initiatives and massive cross-functional teams.

Travel: Ability to travel 5075% globally to connect with our international teams and clients.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL