Duty Manager

• Conduct daily briefings Trainings and ensure that all pertinent information is well received by team members
• Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
• Review analyze and suggest improvement of work flow and standards at the Front Desk
• Analyze rate variance report to ensure rooms revenue control approve discounts and rebates
• Ensures the Safety Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
• Conduct Night Audit Process for hotel.
• Provide department orientation and training of the hotel service standards procedures and programs
• Maintain complete knowledge of all food & beverage services outlets and hotel services/features

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Qualifications :

• Bachelors degree or Diploma in Hotel Management Hospitality Management Business Administration
• 45 years of experience in hotel operations preferably in Front Office.
• Excellent communication and guest relations skills.

Remote Work :

No

Employment Type :

Full-time