Director IT

The role spans IT Strategy & Enterprise Architecture Enterprise Infrastructure & Engineering Business Applications Data Analytics & AI and IT Operations & Service Management with a strong mandate to simplify and modernize the technology landscape and enable operational excellence and companys scalable growth.

This role will report to - Vice President Enterprise IT and Executive Leadership Team member

Leading through accountable pillar leads the IT Director will need to ensure cross-functional integration architectural discipline and value-driven execution while balancing operational stability with transformation initiatives across cloud SaaS data security automation and AI. This role carries end-to-end accountability for enterprise IT performance service quality platform maturity and risk posture.

IT Strategy & Enterprise Architecture

• Define and execute enterprise IT strategy aligned to business priorities.
• Establish architecture standards integration principles and technology roadmaps.
• Partner with enterprise stakeholders to ensure technology investments are governed scalable and outcome-focused.

Information Security & Cybersecurity

• Strengthen enterprise risk posture through proactive vulnerability management incident readiness and audit compliance.
• Embed security-by-design across infrastructure applications data platforms and AI initiatives.

Enterprise IT Infrastructure & Engineering

• Provide strategic direction across cloud network endpoint identity collaboration and core platforms through infrastructure leadership.
• Accountable for platform reliability lifecycle governance and operational maturity across enterprise infrastructure.
• Drive standardization resilience cost optimization and business continuity across geographies.

Business Applications

• Own enterprise platforms (ERP HCM CRM CPQ ITSM Financial systems collaboration tools etc.) aligned to end-to-end business processes.
• Lead application rationalization modernization and integration while balancing agility with architectural discipline.

Enterprise Data Analytics & Reporting

• Own enterprise data platforms analytics and reporting capabilities ensuring governance quality and business alignment.
• Drive enterprise data architecture integration standards and trusted data foundations across business systems.
• Enable scalable reporting and self-service analytics through governed enterprise platforms.
• Ensure measurable adoption data reliability and decision support across internal functions.

AI Enablement & Predictive Intelligence in Internal Operations

• Drive responsible AI adoption across internal enterprise platforms IT operations and business enabling functions.
• Develop predictive intelligence capabilities that improve planning productivity risk awareness and decision making.
• Identify and scale AI-led automation and intelligent workflow opportunities aligned to enterprise priorities.
• Ensure AI initiatives align with enterprise governance security and risk frameworks.

IT Operations & Service Management

• Own end-to-end enterprise IT service delivery performance and user experience outcomes.
• Drive operational excellence through automation proactive monitoring and continuous improvement.

Stakeholder Executive & Governance Engagement

• Act as a trusted advisor to senior leadership on technology risk cost and transformation decisions.
• Provide clear data-driven updates in executive forums and governance reviews.
• Establish transparent governance mechanisms that enable speed without bureaucracy.

Financial Management & Vendor Ecosystem

• Own IT financial performance annual operating planning cost optimization and value realization across the technology portfolio.
• Manage strategic partnerships with cloud providers SaaS vendors system integrators and security partners.

Team Leadership & Capability Building

• Lead and build a high-performing enterprise IT organization.
• Build leadership depth strengthen internal capabilities and ensure cross-pillar collaboration and accountability.
• Ensure clear accountability across pillar leads while maintaining enterprise-wide delivery ownership.

• Bachelors degree in IT Computer Science Engineering or related field; Masters preferred.
• 1820 years of progressive enterprise IT leadership experience.
• Proven experience leading an enterprise IT organization or significant multi-pillar IT function with accountability for strategy operations risk and business outcomes.
• Proven accountability for enterprise IT environments within consulting technology services or global enterprise organizations.
• Demonstrated success balancing operational stability with transformation initiatives across cloud SaaS modernization and automation.
• Strong executive engagement experience including governance forums risk discussions and budget ownership.
• Experience operating within security-conscious audit-driven environments.

Technical & Functional Depth

• Enterprise infrastructure (AWS Azure GCP networking identity endpoints collaboration platforms)
• Information security & cybersecurity governance
• Enterprise business platforms (Salesforce ecosystem Oracle Fusion SAP ITSM platforms collaboration tools)
• Data platforms (BigQuery or similar) analytics and AI enablement
• IT operations service management and enterprise architecture

Leadership & Executive Competencies

• Enterprise-first mindset connecting technology decisions to business outcomes.
• Calm structured leadership during incidents escalations and security events.
• Ability to simplify complexity and influence non-technical executives.
• Proven capability to build and mentor high-performing leadership teams.

What Success Looks Like in This Role

• Stable secure and resilient IT operations with reduced risk exposure.
• Simplified technology landscape with optimized run costs.
• Faster enablement of business initiatives through scalable platforms.
• Predictable security posture and strong executive confidence.
• Improved user experience and operational efficiency.
• IT recognized as a strategic business enabler.