Director (AI-Led Delivery Leader)

Requirements

• Experience : 16yrs
• Strong experience in IT delivery program management or account management with a strong track record of leading enterprise digital transformation initiatives.
• Proven experience managing large-scale multi-stream digital transformation programs in global delivery environments.
• Strong people leadership experience with the ability to build mentor and lead high-performing cross-functional teams.
• Demonstrated expertise in executive stakeholder management and client relationship management.
• Strong client-facing experience with the ability to engage CIOs business executives and senior leadership teams.
• Extensive experience in Agile Scrum SAFe and traditional program delivery methodologies.
• Strong understanding of SDLC DevOps governance frameworks security and compliance practices.
• Experience managing multi-vendor engagements distributed delivery teams and complex program dependencies.
• Strong commercial acumen with experience managing account P&L revenue forecasting margins utilization and financial governance.
• Experience supporting contract negotiations Statement of Work (SOW) creation renewals change requests and commercial governance.
• Exposure to one or more technology domains including Cloud (AWS Azure GCP) Data Engineering & Analytics AI/Generative AI Enterprise Applications (SAP Salesforce Microsoft ServiceNow) or Modern Application Development.
• Strong risk management escalation management and governance experience.
• Excellent communication presentation negotiation and executive influencing skills.
• Proven ability to manage high-pressure client environments while driving successful business outcomes.
• Strong analytical strategic thinking decision-making and problem-solving capabilities.
• Experience collaborating with presales teams on solutioning proposals and business growth initiatives.

Responsibilities

• Lead the end-to-end delivery of large-scale digital transformation programs across multiple business and technology domains.
• Ensure successful program execution by delivering projects within agreed scope budget quality standards and timelines.
• Establish and manage delivery governance models steering committees operational reviews and program management frameworks.
• Drive program planning estimation dependency management resource allocation execution tracking and delivery excellence.
• Manage complex delivery engagements involving distributed global teams multiple vendors and cross-functional stakeholders.
• Ensure adherence to SDLC Agile DevOps security compliance and organizational governance standards.
• Serve as the primary point of contact for executive client stakeholders building trusted relationships and acting as a strategic advisor.
• Lead client governance meetings Quarterly Business Reviews (QBRs) executive updates and operational review sessions.
• Identify opportunities for account growth through cross-selling upselling and expansion of digital transformation services.
• Own account financial performance including P&L management revenue forecasting margin optimization utilization invoicing and cost control.
• Support commercial activities including contract negotiations SOW preparation renewals change requests and commercial governance.
• Lead mentor and develop program managers project managers architects engineering leads and delivery teams to build a culture of accountability and continuous improvement.
• Drive workforce planning talent development succession planning hiring and capability building to support strategic business objectives.
• Proactively identify delivery commercial operational and stakeholder risks and implement effective mitigation strategies.
• Manage critical escalations resolve delivery challenges and ensure timely issue resolution through structured governance.
• Monitor program performance through KPIs SLAs dashboards and reporting mechanisms to ensure delivery excellence.
• Collaborate with engineering consulting cloud AI data enterprise application and business teams to deliver integrated transformation solutions.
• Contribute to strategic planning technology roadmaps proposal development presales activities and organizational growth initiatives.
• Drive continuous improvement by implementing best practices optimizing delivery processes and enhancing client satisfaction across the portfolio.

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

No

Employment Type :

Full-time