Digital Factory Leader CSAME

Role: Digital Factory Leader CSAME

Location: Bangalore

Full/ Part-time: Full Time

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food life-saving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow Carrier on social media at @Carrier.

About the role

We are seeking a strategic and operational leader to oversee Digital Technology across our factories in Asia and the Middle East. This role will lead a regional network of Factory IT Site Leaders and drive standardization operational excellence and digital transformation across all plants in scope.

This leader will build a high-performing regional organization of Factory Digital Leaders ensuring technology becomes a strategic enabler for manufacturing excellence operational resilience and business growth. The role partners closely with Manufacturing Supply Chain Engineering Quality Global Digital COEs and Business Leadership to define and execute a multi-year digital transformation roadmap aligned with enterprise objectives.

Key Responsibilities:

• Develop and execute the regional Digital Technology strategy aligned with the enterprise manufacturing vision and business priorities.
• Serve as the trusted technology advisor to regional manufacturing and supply chain leadership.
• Drive long-term digital transformation initiatives that enable Smart Factory capabilities across the region.
• Lead technology governance and investment planning to maximize business value.
• Enforce the EDPS operating model governance cadence and performance management framework across all sites.
• Ensure alignment with global Digital / IT strategy standards and cybersecurity requirements.
• Act as the primary escalation and decision point for critical IT incidents impacting factory operations.

• Drive standardized processes across factories spanning production quality planning logistics and maintenance.
• Eliminate site-by-site variation by enforcing common templates architectures and best practices.
• Lead cross-site benchmarking to identify optimization opportunities and replicate best practices.
• Promote Carrier Excellence CX principles in IT processes to improve reliability and efficiency.

• Partner with global manufacturing and supply chain digital teams to deploy enterprise platforms including MES ERP analytics and related capabilities.
• Ensure consistent adoption of digital solutions across all sites with measurable business outcomes such as OEE downtime cost and quality.
• Oversee regional digital roadmap execution and ensure alignment with site priorities and global strategy.
• Drive training adoption and change management across factories.

• Establish an end-to-end view of factory operations across the region.
• Enable standardized data models and reporting frameworks for performance visibility.
• Ensure integration across systems supporting manufacturing and supply chain operations.
• Promote data-driven decision-making and real-time operational insights.

• Ensure high availability and performance of factory systems infrastructure and shopfloor technologies.
• Drive disciplined incident management root cause analysis and preventive actions for critical events.
• Oversee vendor performance SLAs anCSAME Digital d managed services supporting factory operations.
• Ensure lifecycle management of applications and infrastructure aligned with global strategy.

• Lead development of a multi-year digital factory roadmap for the region.
• Align investments with business priorities operational constraints and global platforms.
• Build and prioritize business cases for digital initiatives including ROI cost and resource requirements.
• Partner with senior leadership to define the long-term vision for digital manufacturing.

• Work closely with Manufacturing Operations Leaders Supply Chain Leadership Global Digital COEs Engineering and Quality teams.
• Act as the bridge between business operations and digital / IT teams.
• Ensure technology solutions directly enable production throughput quality and cost objectives.

• Build strong relationships with factory and BU leaders across cultures and geographies.
• Develop IT Site Leaders into business-oriented operations-first leaders.
• Establish a culture of accountability continuous improvement and operational excellence.
• Be highly present in factories driving credibility through operational engagement.

Requirements

• 15 years of experience in IT digital or technology leadership within manufacturing or supply chain environments.
• Proven experience leading multi-site or regional operations.
• Strong understanding of manufacturing operations including production quality logistics and planning.
• Experience implementing enterprise platforms such as MES ERP analytics and automation.
• Demonstrated ability to drive standardization and transformation at scale.

Experience in IT/OT convergence in industrial environments.

Lean / Six Sigma background applied to IT or operations.

Experience managing large distributed global teams.

Strong financial acumen and business case development experience.

Benefits

We offer a competitive total rewards package that may include other benefits and wellbeing programs. Offerings vary by role and location and are designed to support employees health security and success.

• Enjoy your best years with our retirement savings plan
• Have peace of mind and body with our health insurance
• Make yourself a priority with flexible schedules parental leave and our holiday purchase scheme
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age or disability or any other applicable protected class.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.

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