Digital Content Administrator (AEM)

Brandtech (formerly known as OLIVER) is a global team of creative thinkers tech-savvy trendsetters and production pros specialising in film CGI automation AI motion design and digital/print content. We partner with over 300 clients in 40 countries and counting. Our focus is to connect clients with high-quality solutions talent and ambitious opportunities worldwide.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Digital Content Administrator

Location: Mumbai Maharashtra

About the role:

We are looking for a dynamic and driven digital content administrator to join our team to support internal communicationprojectsand content governance.

The candidate would be joining a small flexible team within Morgan Stanley who work collaboratively to deliver high-quality digital experiences ensuring content isaccurate accessible and aligned with business needs. Our work spans multiple platforms including Jive SharePoint and Adobe Experience Manager and we play a key role inmaintainingand evolving the firms internal digital landscape.

What you will be doing:

• Ticket and Email Management: Monitor and triage incoming tickets and emails ensuringtimelyandaccurateresponses. Prioritise and escalate issues as needed tomaintainsmooth day-to-day operations.

• Stakeholder Communication: Provide clear proactive updates to stakeholders ensuring queries are resolved efficiently and expectations are managed.

• Content Maintenance: Upload andmaintaindigital assets across platforms including AEM Jive and SharePoint ensuring content accuracy and consistency.

• Issue Escalation:Identifyand flag technical or process-related challenges to senior team members to avoid delays.

• Formal Document Review:Facilitatecollaborativestructured reviews of complex documents ensuring formatting and structural consistencyidentifyingdiscrepancies and publishing final approved versions.

• Weekly Content Owner Engagement: Coordinate and send weekly communications to content owners promptingtimelyupdates and ensuringinformation is kept upto date.

• Documentation Updates: Respond to urgent content needs whilemaintainingconsistency across materials.

• Additional Tasks: Being adaptable to take on administrative based tasks.

What you need to be great in this role:

NecessarySkills

• Experience using digital content platforms (e.g. AEM SharePoint Jive).

• Proficient in Microsoft Office tools particularly Word and Excel.

• Familiarity with professional/corporateoffice environments.

• Experience with ticketing systems and managing shared inboxes.

• Strong writtenand verbalcommunication skills.

• High attention to detail and ability to manage multiple priorities.

• Ability to work independently and escalate issues appropriately.

• Comfortable working in a fast-paced collaborative environment.

Desirable Skills

• Strong stakeholder management skills.

• Exposure to Adobe Experience Manager internal collaboration software such as Jive or SharePoint would be useful.

• Basic knowledge of HTML and CSS for contentedits.

• Familiarity with document governance processes and version control.

Req ID: 18130

#LI-SK1 #BTG #AEM

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

Brandtech a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

Brandtech has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.