Ownership of system configuration customization and application operations (2nd Level Support) for the Contract Management System (CMS) based on the vendor product.
End-to-end responsibility for analysis requirements gathering estimation planning and implementation of CMS configuration changes.
Operation and administration of the CMS and its interfaces including event management monitoring batch scheduling and log/error analysis.
Resolution of customer Incidents and Service Requests during regular service hours (MonSat 07:0018:00 CET).
Participation in 24x7 on-call support for high and critical incidents including customer public holidays.
Process automation for building versioning testing and deploying of CMS configuration changes.
Active involvement in Incident Problem and Change Management processes.
Close collaboration with BMW Business and IT departments and the software vendor including Azure Cloud infrastructure operations and 3rd-level product support.
Opportunity to grow as a Miles CMS DevOps expert through structured training and hands-on exposure.
Working in a fast-paced high-availability environment with complex systems and tight timelines.
What should you bring along
5 years of experience in application operations DevOps or enterprise system support roles.
Strong analytical and problem-solving skills with a structured detail-oriented approach.
Excellent communication skills with the ability to interact confidently with business and technical stakeholders.
Business-fluent English; ability to respond to customer requests that may originate in German.
A proactive mindset high level of ownership and comfort working under pressure.
Strong affinity for Agile ways of working and continuous improvement.
Must have technical skill
Hands-on experience in CMS or enterprise application configuration and support.
Hands-on experience in Oracle DB SQL Java REST APIs (common data formats like YAML JSON or comparable) and Azure Cloud environment.
Experience with Incident Problem and Change management processes (ITIL) and working with common ITSM tools (like Service Now or comparable).
Exposure to batch scheduling and system monitoring (common tools like Control-M Rundeck Grafana Prometheus or comparable) and log/error analysis.
Experience with setup maintenance and usage of CI/CD pipelines (common tools / methods like GitHub Azure Repos Maven Jenkins Ansible TerraformYAML-Pipelineor comparable)
Good to have technical skills
Process knowledge in contract management and leasing domains.
Experience working in automotive financial services or large enterprise environments.
Experience supporting integrations/interfaces with upstream and downstream systems
Exposure to DevOps practices and cloud-based operations.
Basic Agile working model exp.
Required Experience:
Manager
RoleDevOps Engineer MILESVisit our websiteto know more.Follow us onLinkedInIInstagramIFacebookIXfor the exciting updates.LocationChennaiExperience:14 17 YearsNumber of openings1What awaits you/ Job ProfileOwnership of system configuration customization and application operations (2nd Level Support...
Ownership of system configuration customization and application operations (2nd Level Support) for the Contract Management System (CMS) based on the vendor product.
End-to-end responsibility for analysis requirements gathering estimation planning and implementation of CMS configuration changes.
Operation and administration of the CMS and its interfaces including event management monitoring batch scheduling and log/error analysis.
Resolution of customer Incidents and Service Requests during regular service hours (MonSat 07:0018:00 CET).
Participation in 24x7 on-call support for high and critical incidents including customer public holidays.
Process automation for building versioning testing and deploying of CMS configuration changes.
Active involvement in Incident Problem and Change Management processes.
Close collaboration with BMW Business and IT departments and the software vendor including Azure Cloud infrastructure operations and 3rd-level product support.
Opportunity to grow as a Miles CMS DevOps expert through structured training and hands-on exposure.
Working in a fast-paced high-availability environment with complex systems and tight timelines.
What should you bring along
5 years of experience in application operations DevOps or enterprise system support roles.
Strong analytical and problem-solving skills with a structured detail-oriented approach.
Excellent communication skills with the ability to interact confidently with business and technical stakeholders.
Business-fluent English; ability to respond to customer requests that may originate in German.
A proactive mindset high level of ownership and comfort working under pressure.
Strong affinity for Agile ways of working and continuous improvement.
Must have technical skill
Hands-on experience in CMS or enterprise application configuration and support.
Hands-on experience in Oracle DB SQL Java REST APIs (common data formats like YAML JSON or comparable) and Azure Cloud environment.
Experience with Incident Problem and Change management processes (ITIL) and working with common ITSM tools (like Service Now or comparable).
Exposure to batch scheduling and system monitoring (common tools like Control-M Rundeck Grafana Prometheus or comparable) and log/error analysis.
Experience with setup maintenance and usage of CI/CD pipelines (common tools / methods like GitHub Azure Repos Maven Jenkins Ansible TerraformYAML-Pipelineor comparable)
Good to have technical skills
Process knowledge in contract management and leasing domains.
Experience working in automotive financial services or large enterprise environments.
Experience supporting integrations/interfaces with upstream and downstream systems
Exposure to DevOps practices and cloud-based operations.
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